Billing Assistant to Business Office

Westminster Communities of Florida•Winter Park, FL

2d•Onsite

About The Position

Westminster Winter Park is seeking a detail-oriented and proactive Billing Assistant to work in the Administration Department and support the Business Office. The role computes, classifies, records, and verifies numerical data used to maintain accounting records. It handles billing processes, maintains accurate records, and supports residents and internal departments. The position reports to the Business Office Manager and is full-time on weekdays. The Billing Assistant posts cash receipts, reviews aging and follows up on past-due balances, assists with biweekly payroll processing, handles daily mail and data entry, updates resident demographic information, and responds to residents’ or responsible parties’ questions about monthly statements. The role also helps maintain accurate census records, verifies insurance payers, obtains payer authorizations as required, and bills and mails coinsurance claims on time. Applicants must have a high school diploma or equivalent, at least two years of related experience, Excel and data-entry skills, and a minimum of two years of Medicare and skilled nursing billing experience. Westminster Communities of Florida encourages annual influenza vaccination for healthcare personnel; employees may provide vaccination documentation or submit a written declination and comply with applicable protective measures. Medical and religious exemptions will be considered. New hires undergo drug testing and criminal background screening.

Requirements

High school diploma or equivalent.
At least two years of related experience.
Excel and data-entry skills.
Ability to analyze and resolve billing issues.
Strong organizational and communication skills.
Ability to meet deadlines in a fast-paced environment.
Strong attention to detail and ability to work independently.
At least two years of Medicare billing and skilled nursing billing experience.

Responsibilities

Post cash receipts accurately in the current billing system.
Assist with reviewing aging, make appropriate adjustments to the correct payer, and follow up on past-due balances identified in aging.
Assist the Business Office Manager with biweekly payroll processing and process payroll reports in the current payroll system.
Open and distribute daily mail and perform data entry, including updating resident demographic information in the current billing system.
Assist residents and/or responsible parties with billing questions about charges on monthly statements of account.
Assist in maintaining an accurate census in the current billing system.
Verify insurance payers, obtain authorizations as required, and bill and mail coinsurance claims to payers in a timely manner.