Billing Assistant

Pomp's Tire Service • Joliet, IL

23h • $16 - $18

About The Position

At Pomp’s, we don’t idle—we drive careers forward! As a leading tire service company since 1939, we’re built on hard work, dedication, and a commitment to excellence. We’re currently looking for a Billing Assistant to join our team and play a critical part in our daily operations. This dynamic role assists with customer account discrepancies and directly manages incoming/outgoing credit payments.

Requirements

• High School Diploma or equivalent required
• Proficient in Microsoft Office Suite, with a strong focus on Excel and Outlook
• Exceptional written and verbal communication skills
• Strong attention to detail and accuracy in all tasks
• Quick and accurate data entry skills
• Collaborative team player with the ability to work effectively with others
• Able to thrive in a fast-paced, dynamic work environment
• Ability to lift, carry, or move up to 10 pounds regularly

Nice To Haves

• Associate’s degree in Accounting or related field a plus

Responsibilities

• Manage incoming departmental emails and phone calls, addressing billing inquiries and resolving customer concerns professionally
• Research and resolve account discrepancies, ensuring accurate billing and payment records
• Provide customers with necessary documentation for processing payments, including invoices and statements
• Review, index, and maintain credit applications within the company’s software system
• Process after-hours credit card payments and ensure proper documentation
• Assist in processing customer refunds and maintaining accurate refund records
• Sort, organize, and distribute departmental mail and financial documents
• Maintain accurate electronic and paper records for billing and financial transactions
• Collaborate with the accounting team to ensure timely and accurate invoicing
• Uphold confidentiality and compliance with company policies and industry regulations
• Perform additional administrative and billing-related tasks as assigned by management

Benefits

• Eligible to enroll in medical, dental, vision at affordable rates
• Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity Insurance
• 401(k) with company match
• Paid Time Off – Holidays, sick time, vacation, and special “Happy Days” for life events available day one
• Employee Discounts – Save on company products
• Opportunities for skill development and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED