Billing Assistant

NOV Inc.•Broussard, LA

22h

About The Position

The Billing Assistant will be responsible for managing the invoicing process, ensuring accuracy and timeliness in all billing operations. This role involves close collaboration with internal teams and external customers to resolve discrepancies, maintain accurate records, and support accounts receivable efforts. The ideal candidate will possess strong administrative and communication skills, with experience in ERP systems and a customer-centric approach.

Requirements

High School Diploma or Equivalent
4 or more years of administrative work
Effective written and oral communication skills.
Communicating clearly and timely in all areas of the position’s responsibilities
Able to work well with minimal supervision.
Basic computer skills – Microsoft Outlook, Word, Excel.
Data entry comprehension
Basic knowledge of filtering, creating pivot tables etc.

Nice To Haves

Experience working with ERP’s, Accounts Receivable, and Accounts Payable is preferred

Responsibilities

Work within the iFortress program to collect pickup and drop off tool data, while coordinating with all US district managers ensuring accuracy of quantities on the delivery forms.
Place the reconciled iFortress data into correct invoicing template.
Create sales orders in Prophet 21 (Fortress’ ERP system) for all new pads and coordinate with customers for Purchase Orders when applicable.
Communicate and participate in creating Rebuild Kits in Prophet 21 to ensure invoicing (relieving inventory) can be achieved effectively.
Constantly communicate with all customers to resolve all discrepancies and monitor possible issues with invoicing.
Collaborate with the Fortress Operations and Accounting teams to ensure invoicing process flow is accurate.
Be accountable ensuring accurate and timely distribution of invoices to customers.
Keep open line of communication with customer’s Accounts Payable departments to ensure any billing changes are captured and communicated.
Have open communication with Customer’s operations managers to ensure correct the billing is invoiced, and Fortress’s billable tools match the customer’s billable tool count.
Post-invoice, understand and participate in all AR efforts, to ensure payment is made to Fortress in a timely manner and report progress to Fortress management.
Maintain a professional customer service mentality to assist both Fortress’ US districts and Fortress’ customer base.
Perform additional administrative or clerical duties as assigned.