Billing and Shipping Administrator

LASSONDE PAPPAS AND CO INC•Boardman, OH

3d•Hybrid

About The Position

Assist with all administrative and logistical tasks associated with keeping the business running smoothly and efficiently. Duties include customer service, management of documentation (e.g., customer orders, billing, and shipping) and is a liaison between the warehouse and logistics team.

Requirements

High School Diploma Required
Strong knowledge in Microsoft Office software including Outlook, Excel, and Word
Regularly required to talk, read, hear, and see.
Frequently required to sit for long periods of time, stand; walk; manual dexterity; and reach with hands and arms.
Ability to lift 25 pounds
Able to work long hours when necessary; work overtime hours when it is needed
Able to physically withstand extreme warehouse temperatures of cold or hot
Minimal travel when needed

Nice To Haves

Associate degree or equivalent certification program preferred
Minimum 2 years of office or logistics experience preferred
Experience working with Microsoft Great Plains Dynamics, load planning and relational databases preferred
Excellent communication skills, both written and verbal, with the ability to convey complex information to a broad audience
Strong interpersonal skills with the ability to work independently and within a team environment
Ability to multitask, be highly organized and use logic and reasoning to identify solutions to problems

Responsibilities

Review open orders in Load Planning
Print any pending current day orders that need picked.
Reassign in load planning any orders with inaccurate delivery dates.
Organize printed orders by driver route and distribute current day pick tickets to appropriate warehouse staff (Warehouse Supervisor and Cold Selector/Receiver)
Collect pick tickets, fulfill (key in allocations where necessary), transfer to an invoice.
Print customer invoices.
Post all daily invoices and print any oncoming next day orders at the end of the current day.
Troubleshooting ordering issues or Sales Representative order errors
Process VOIDs and generate the associated VOID Report as required.
Check in Driver Folders and any additional Shipping Documents from Previous Day
Report any issues or missing documents from the driver folders to the Transportation Manager.
Retrieve any payments/documents from the folders to be placed in safe with necessary Paperwork.
Make any necessary copies and distribute to appropriate parties their portions of documentation they need to complete their tasks.
Scan any documentation and communicate delivery issues to key parties (Sales, CSSR, etc).
Coordinate and Prepare Shipping Documents for ZSF Division
Prepare Driver Load Sheets and crosscheck invoices to them for next day deliveries.
Prepare Driver Folders for next day with load sheets, invoices, pickup memos, etc
Process COD Payments for product being directly picked up at the Austintown facility for employee orders, spaghetti dinners, etc. via Cash, Check or Credit Card.
Maintain petty cash usage and provide backup documentation on use of petty cash for end of the month reconcile by the Warehouse Manager.
All other necessary duties as assigned by Supervisor