Shipping Administrator

QXO•Sanford, FL

12h•Onsite

About The Position

The Shipping Administrator supports daily shipping, dispatch, and logistics operations by coordinating delivery information, processing documentation, and maintaining communication between drivers, operations teams, and customers. This role plays a critical part in ensuring deliveries are scheduled accurately, paperwork is completed efficiently, and shipping operations run smoothly. The ideal candidate is organized, adaptable, and able to thrive in a fast-paced environment where priorities can change quickly.

Requirements

Strong organizational and multitasking abilities
Excellent communication and customer service skills
Ability to remain calm and effective in a fast-paced environment
Strong attention to detail and accuracy
Ability to make sound decisions and adapt to changing priorities
Team-oriented mindset with a willingness to support multiple departments
Experience in shipping, dispatch, logistics, transportation, or administrative support roles
Proficiency with Microsoft Office, particularly Excel
Experience with routing, scheduling, or dispatch systems
Familiarity with ERP, transportation management, or industry-specific software platforms

Nice To Haves

Experience in building materials, distribution, or manufacturing environments preferred

Responsibilities

Assist with daily routing and scheduling activities to support efficient deliveries and pickups
Process and distribute delivery documentation, driver paperwork, and shipping records
Coordinate late-add orders and communicate changes to drivers and operations teams
Support dispatch and shipping teams in maintaining efficient workflow and on-time delivery performance
Monitor and respond to emails, phone calls, and operational inquiries in a timely and professional manner
Maintain accurate records, reports, and shipping documentation
Assist with data entry, order updates, and tracking information within company systems
Support cross-training and administrative functions across the shipping and dispatch departments
Serve as a point of contact for drivers, internal teams, and customers regarding delivery status and scheduling updates
Communicate shipment changes, delays, and delivery information clearly and professionally
Support issue resolution and help ensure a positive customer experience
Work closely with dispatch, warehouse, delivery, and operations teams to support daily business needs
Adapt to changing priorities and assist with problem-solving in a dynamic environment
Support process improvements that enhance operational efficiency and service levels
Perform additional duties as assigned