Billing and Operations Assistant

Cipriani & Werner• US,

2d•$35,000 - $70,000•Remote

About The Position

Cipriani & Werner is a multidisciplinary law firm. We have long been recognized as a firm that seeks to understand the needs and interests of our clients. From that point forward, we strive to deliver results that are expected by our clients. The Corporate Office is looking for a Billing & Operations Assistant to join our growing team.

Requirements

High school diploma or GED required
2-10 years of legal experience required
1-3 years of billing experience required
Must be a self-motivated independent thinker with excellent time management skills, strong organizational skills, and outstanding communication skills with the ability to work as a team member in a high-volume fast paced work environment.

Nice To Haves

associate’s degree or higher preferred
legal billing experience preferred
Prior experience in an insurance defense law firm firm preferred
Proficiency in Microsoft Office 365, ProLaw, Excel, and e-document management software preferred.

Responsibilities

Assist the billing team with all portions of the revenue cycle including: Matter set up in accordance with client guidelines.
Create and distribute pre-bills in accordance with firm policies.
Revisions and finalization of all invoices, including review for billing guideline compliance such as travel and collection of all back-up documentation (aka receipts or vendor invoices).
Transmission of invoices to the clients either via email, e-fax, or e-billing hub and/or other electronic billing as required by each client.
Follow up on any rejected invoices and coordinate with insurance contacts and attorneys to resolve issues.
Work with attorneys and leadership to draft appeals for any invoice reductions by billing websites.
Communicate with leadership and Regional Office Management on Retainers, Flat Fee, or Alternative Fee Agreement matters, and action steps needed.
Assist the conflicts team with conflicts checks as needed.
Implement necessary changes to billing software in the event of client updates such as change in e-billing websites, carriers, and third-party administrators.
Submission of new timekeepers and rates to all applicable client websites, including deactivation of terminated employees.
Execute write-offs in Prolaw for any discounts, processing fees, and reduced time entries which may require communication with leadership on current trends and issues.
Work on Accounts Receivable projects and collaborate with leadership to determine collection issues.
Assist leadership regarding on-boarding and off-boarding of attorneys and/or profit centers.
Participate, as requested, in Requests for Information (RFIs)
Complete any project-based tasks as assigned by leadership.