Billing and Invoicing Specialist

Regional Food Bank of Northeastern NYAlbany, NY
Remote

About The Position

The Billing & Invoicing Specialist supports the implementation and sustainability of Medicaid-funded Food as Medicine programs by ensuring accurate, timely, and compliant claims submission and payment tracking. This role works in partnership with nutrition program staff and the finance department to ensure accuracy in billing and invoicing services.

Requirements

  • Associate's degree preferred in business, healthcare administration, or related field.
  • Experience required with medical billing, Medicaid, or healthcare reimbursement systems preferred.
  • Strong attention to detail and organizational skills.
  • Experience with data tracking and reporting.
  • Ability to manage multiple priorities and meet deadlines.
  • Excellent interpersonal skills with demonstrated ability to work well with people at all levels, and a strong commitment to teamwork.
  • Advanced computer skills including Word and Excel.
  • Ability to thrive in a fast-paced environment.

Nice To Haves

  • Previous experience working with local food insecurity issues and its health-related implications preferred.

Responsibilities

  • Prepare and submit Medicaid claims for eligible services in a timely manner
  • Track service delivery and ensure alignment with billable units and documentation requirements
  • Manage invoicing through referral and billing platforms
  • Monitor claim status, reconcile payments, and investigate denied or rejected invoices
  • Collaborate with program staff to ensure complete and accurate documentation
  • Maintain organized records to support audits and compliance reviews
  • Generate reports on claims, revenue, and billing performance
  • Identify trends in denials and recommend process improvements
  • Other duties as assigned
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