Billing and Insurance Coordinator - Infectious Diseases

Washington University in St. LouisTaylor, MI
$52,600 - $78,900Onsite

About The Position

The Billing and Insurance Coordinator will play a vital role in supporting virology patients at WUID with benefits enrollment assistance, navigation, and education. This role involves assisting patients with various enrollment processes, managing coverage requests, providing training, distributing benefit information, and ensuring accurate documentation in electronic health records.

Requirements

  • Associate degree or combination of education and experience may substitute for minimum education.
  • Certified Application Counselor (CAC) - Centers for Medicare & Medicaid Services (CMS)
  • Certified Medicare Counselor (CMC) - Missouri State Health Insurance Program (Missouri SHIP)
  • Billing Or Insurance (2 Years)

Nice To Haves

  • Benefit Programs
  • Communication
  • Educational Outreach
  • Epic EHR
  • Insurance
  • Microsoft Excel
  • Microsoft Word
  • Patient Assistance Programs
  • Relating to Others
  • Training People

Responsibilities

  • Assists virology patients with their enrollment in Medicare, Medicaid, ACA Marketplace plans, sliding fee scale, patient assistance programs.
  • Receives and approves Ryan White Program coverage requests and inquiries from ID faculty and staff, as well as other specialty providers.
  • Provides ongoing training for faculty, staff and patients regarding billing, insurance, patient assistance, sliding fee scale, etc.
  • Distributes information to virology patients regarding their benefits and insurance enrollment, as well as billing.
  • Assists with the invoicing process.
  • Ensures insurance/benefits are accurately documented for patients in EPIC and the Statewide CM database.
  • Works collaboratively with program managers, case managers, and clinical providers to communicate outcomes of benefit navigation.
  • Completes regular documentation in SCOUT and statewide database and Epic EHR regarding benefits related services and outcomes.
  • Performs other duties as assigned.

Benefits

  • Up to 22 days of vacation
  • 10 recognized holidays
  • Sick time
  • Competitive health insurance packages with priority appointments and lower copays/coinsurance
  • Free Metro transit U-Pass for eligible employees
  • Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%
  • Wellness challenges
  • Annual health screenings
  • Mental health resources
  • Mindfulness programs and courses
  • Employee assistance program (EAP)
  • Financial resources
  • Access to dietitians
  • 4 weeks of caregiver leave to bond with your new child
  • Family care resources for continued childcare needs
  • Adult care resources
  • Tuition coverage for employee and family (up to 100% at WashU and 40% elsewhere after seven years)
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