Billing and Collections Specialist

Understood CareIrvine, CA
$20 - $25Onsite

About The Position

Understood Care is seeking a detail-oriented and results-driven Billing and Collections Specialist. This role will focus primarily on billing operations, claims follow-up, and collections to ensure accurate and timely reimbursement. The ideal candidate is organized, proactive, and experienced in managing billing workflows and resolving outstanding balances efficiently.

Requirements

  • 5 years of experience in healthcare billing and collections
  • Strong understanding of working with in house built systems
  • Familiarity with payer portals and claims management processes
  • Strong attention to detail and organizational skills
  • Ability to manage multiple deadlines independently
  • Excellent written and verbal communication skills

Nice To Haves

  • Experience with healthcare administration systems is a plus

Responsibilities

  • Focus primarily on payment posting, paper denials and A/R
  • Submit and track claims accurately and in a timely manner
  • Monitor claim status and proactively follow up on unpaid or denied claims
  • Identify billing discrepancies and support resolution efforts
  • Ensure accurate documentation and compliance with payer requirements
  • Manage accounts receivable and follow up on outstanding balances
  • Communicate with payers regarding claim status and payment issues
  • Support reconciliation of payments and remittance posting
  • Track and report on billing and collections progress as needed
  • Maintain organized billing records and documentation
  • Collaborate with internal teams to ensure accurate provider and patient data
  • Support process improvements to strengthen billing workflows

Benefits

  • Competitive hourly pay ($20–$25/hour)
  • Full-Time position in office in Irvine, CA
  • Collaborative and mission-driven team environment
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