Billing and Collections Representative - Physician Billing

Providence•Lubbock, TX

About The Position

Performs billing, collection, and follow-up functions for direct, third-party, and government patient accounts. Serves as a resource and trainer to others in the area with minimal supervision. Identifies and responds to claim-denial and posting-error trends, as well as complex inquiry calls requiring routing. Researches claims using available payer management guidelines and systems to identify correct coding initiatives, maintain the integrity of the Medical Group, and prevent filing deadlines from hindering revenue intake. Analyzes reports and shares findings with the appropriate leader to ensure compliance. The position is with Covenant Medical Group at Providence, an organization describing its culture as patient-focused, whole-person care built on understanding, commitment, and mutual respect.

Requirements

Two years of Patient Accounting experience in a physician office, hospital, or medical collections, or equivalent knowledge and ability to perform the essential job functions.
Extensive customer service skills and computer application skills.
Experience with third-party follow-up, government follow-up, patient collections, account resolution, billing, and/or cash applications.

Nice To Haves

One year of college or business experience.
Medical Business Office experience in a physician office or hospital.

Responsibilities

Perform billing, collection, and follow-up functions for direct, third-party, and government patient accounts.
Serve as a resource and trainer to others in the area with minimal supervision.
Identify and respond to claim-denial trends, posting-error trends, and complex inquiry calls for routing.
Research claims using payer management guidelines and systems to identify correct coding initiatives, maintain Medical Group integrity, and prevent filing deadlines from hindering revenue intake.
Analyze reports and provide information to the appropriate leader to ensure compliance.