Billing and Collections Representative

Providence • Lubbock, TX

7d

About The Position

Performs billing, collection, and follow-up functions for direct, third-party, and government patient accounts. Serves as a resource and trainer to others in the area with minimal supervision. Identifies and responds to claim-denial trends, posting-error trends, and complex inquiry calls for appropriate routing. The position is with Covenant Medical Group, part of Providence, whose culture emphasizes patient-focused, whole-person care, understanding, commitment, and mutual respect.

Requirements

• Two years of Patient Accounting experience in a physician office, hospital, or medical collections, or equivalent knowledge and ability to perform the essential functions of the job.
• Extensive customer service skills and computer application skills.
• Experience with third-party follow-up, government follow-up, patient collections, account resolution, billing, and/or cash applications.

Nice To Haves

• Coursework or training and one year of college, or business experience.
• Medical business office experience in a physician office or hospital.

Responsibilities

• Perform billing, collection, and follow-up functions for direct, third-party, and government patient accounts.
• Serve as a resource and trainer to others in the area.
• Identify and respond to claim-denial trends, posting-error trends, and complex inquiry calls, routing them appropriately.

Benefits

• Benefits designed to support employees and their families in staying well, growing professionally, and achieving financial security.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed