Billing and Collections Representative

ProvidenceLubbock, TX

About The Position

Performs all types of billing, collection and follow up functions for direct, third party and government patient accounts and serves as a resource and trainer to others in the area with minimal supervision. This individual is able to readily identify and respond to claim denial trends, postings error trends and/or complex inquiry calls for the purpose of routing. Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

  • 2 years of Patient Accounting experience in a physician office, hospital, or medical collections or equivalent knowledge and ability to execute essential functions of this job description.
  • Extensive Customer Service Skills as well as computer application.
  • Third party follow-up, government follow-up, patient collections, account resolution, billing, and/or cash applications.

Nice To Haves

  • Coursework/Training and 1 year of college.
  • Business experience.
  • Medical Business Office experience in a physician office or hospital.

Responsibilities

  • Performs all types of billing, collection and follow up functions for direct, third party and government patient accounts.
  • Serves as a resource and trainer to others in the area with minimal supervision.
  • Able to readily identify and respond to claim denial trends, postings error trends and/or complex inquiry calls for the purpose of routing.

Benefits

  • Best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
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