Billing and Collections Lead - Retail

Coborn's, Inc.•Saint Cloud, MN

2d•$63,000 - $99,000•Hybrid

About The Position

As the Coborn's Billing, Collections, and Revenue Cycle Lead, you will take ownership of the entire retail enterprise revenue cycle and accounts receivable functions, ensuring accurate revenue capture, billing, cash application, reconciliation, and collections across all stores and third-party sales channels. In this hands-on leadership role, you will guide, coach, and inspire your AR and Revenue Cycle teams, drive process standardization, maintain strong internal controls, and partner with cross-functional teams to ensure revenue integrity, timely reporting, and cash flow performance. If you thrive on leading high-performing teams and delivering measurable results, this is your opportunity to make a meaningful impact every day.

Requirements

Associate’s degree in Accounting, Finance, Business, or related field or equivalent relevant experience.
5+ years of progressive experience in accounts receivable, billing, or revenue cycle operations
2+ years of experience in a team lead, working supervisor, or similar hands-on leadership role with direct reports.
Experience supporting high-volume, transaction-intensive environments, preferably in retail, grocery, pharmacy, or multi-unit operations
Demonstrated experience with end-to-end revenue and AR processes, including reconciliations, cash application, collections, and reporting
Experience partnering cross-functionally with Merchandising, Operations, Stores, IT, Treasury, and Finance

Nice To Haves

Bachelor's degree in Accounting, Finance, or Business preferred.

Responsibilities

Own the full retail revenue and accounts receivable (AR) lifecycle from point-of-sale capture through billing, cash application, reconciliation, collections, and reporting
Ensure accurate, timely recording of all retail sales, tenders, and customer transactions across stores and enterprise systems
Maintain accountability for AR aging, working capital, and retail revenue-related internal controls
Partner cross-functionally (Stores, Merchandising, Pharmacy, IT, Treasury, Finance) to support retail revenue operations and audit readiness
Oversee enterprise retail sales processing, tender reconciliation, and reporting across all locations and business units
Manage accounting for third-party and omnichannel retail revenue streams, ensuring completeness and timely reconciliation
Develop standardized reporting tools for retail sales, tenders, and exceptions, and resolve variances to protect revenue integrity
Lead AR and billing operations supporting retail and non-retail revenue, including invoicing, cash application, and collections
Monitor customer accounts, credit exposure, and discrepancies tied to retail revenue activity, ensuring timely resolution
Track AR and retail revenue performance metrics (DSO, aging, cash flow) and provide actionable insights to stakeholders
Drive continuous improvement across retail revenue and AR processes through analysis, system enhancements, and standardization
Lead and develop team performance to support retail revenue operations, ensuring productivity, compliance, and operational continuity, and mitigating risks

Benefits

Medical & Dental insurance with Health Savings Account (HSA), Flexible Spending Account (FSA) options
Employee Stock Ownership Program (ESOP)
401(k) plan options with company match
Competitive Paid Time Off (PTO/Vacation)
10% employee discount on grocery items
Additional franchise-specific discounts available at company-owned Ace Hardware, Caribou Coffee, Erbert and Gerbert’s, and Pet Supplies Plus locations.
Additional Voluntary Benefits – such as vision, accident and critical illness insurances
Adoption Reimbursement
Paid Family Caregiver Leave
Company-sponsored Term Life Insurance
Get Paid Daily with DailyPay
Paid Military Leave
Employee recognition programs with monetary rewards
Employee Health & Wellness Programs, Challenges and Resources
Employee Assistance Program (EAP)
Access to a national discount marketplace for travel, electronics, auto/home insurance, entertainment and more!
Tools, resources and opportunities for career growth and development
Education benefits including tuition discount and scholarship programs