Billing Analyst

Future Tech Enterprise, Inc.•Fort Lauderdale, FL

3d•$23 - $25•Onsite

About The Position

The Billing Analyst is responsible for ensuring the accuracy and integrity of customer invoicing and billing transactions. This role manages billing adjustments, credit and rebill activities, pricing corrections, tax updates, purchase order (PO) modifications, and other invoice-related discrepancies. The Billing Analyst works closely with Sales, Tax, Customer Accounts and Finance to resolve billing issues, maintain compliance with company policies, and support timely revenue recognition and cash collection.

Requirements

2–5 years of experience in Billing, Accounts Receivable, Order-to-Cash (O2C), Revenue Operations, or related finance functions.
Experience working with ERP systems such as SAP, Oracle, NetSuite, Microsoft Dynamics, or similar.
Strong understanding of billing, invoicing, and accounts receivable processes.
Knowledge of pricing structures, sales orders, tax implications, and purchase order requirements.
Advanced analytical and problem-solving skills.
Strong attention to detail and accuracy.
Proficiency in Microsoft Excel and reporting tools.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Excellent communication and customer service skills.

Nice To Haves

Experience processing credit and rebill transactions preferred.
Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.

Responsibilities

Review, analyze, and process billing transactions to ensure invoice accuracy.
Execute credit and rebill transactions resulting from pricing discrepancies, tax adjustments, PO changes, order modifications, customer requests, and system errors.
Validate customer invoices against sales orders, contracts, pricing agreements, and purchase orders.
Investigate and resolve billing disputes and invoice discrepancies in a timely manner.
Process billing corrections while ensuring compliance with company policies and internal controls.
Collaborate with Sales, Tax, Customer Accounts, and Finance to resolve order and billing issues.
Support month-end and quarter-end close activities by ensuring billing adjustments are completed accurately and on time.
Monitor billing queues and prioritize urgent customer requests to minimize delays in collections and revenue recognition.
Assist with customer account reconciliations related to invoicing and billing transactions.
Analyze trends in billing adjustments, credits, and rebills to identify root causes and process improvement opportunities.
Prepare and maintain reports related to billing accuracy, adjustment volumes, dispute resolution, and aging impacts.
Provide recommendations to reduce recurring billing adjustments and improve operational efficiency.
Ensure billing activities comply with company policies, contractual obligations, tax regulations, and accounting standards.
Maintain accurate documentation and audit trails for billing adjustments and approvals.
Support internal and external audits by providing required billing documentation and analysis.
Identify risks and recommend control improvements within billing processes.