Billing Administrator (Bilingual FR/EN)

PwC•Montreal, QC

5d•CA$45,800 - CA$76,300

About The Position

The Billing Administrator (“BA”) provides exceptional internal and external client service, working directly with clients and with partners, practice staff and partner assistants to provide key financial management tasks critical to the firm’s financial performance. BAs are responsible for managing their partners’ financial management activities including invoice preparation, WIP and accounts receivable management, and reporting. As a Bilingual Billing Administrator, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career.

Requirements

Strong understanding of end-to-end financial processes including a numerical aptitude
Experience working in a professional services firm is an asset, as is client service experience
Strong technical skills in Excel and Word
Demonstrates a commitment to providing excellent client service, by building and maintaining productive relationships with both internal and external clients
Confidence to engage partners in billing, A/R management and collections activities
Demonstrates ability to work in a multi-tasked, fast-paced and changing matrixed environment independently, and with minimal direction
Self-starter with the ability to manage multiple projects and meet deadlines
Strong written and oral communication skills
Fluency in English, in addition to French as they will be required to support or collaborate with English-speaking clients, colleagues and/or stakeholders during the course of their employment with PwC Canada

Responsibilities

Set up new client job codes in the firm’s accounting software, including all associated maintenance (e.g., budget rates)
Monitor WIPs, review engagement letters to determine fees to be charged, and liaise with managers to ensure out of pocket expenses are captured
Draft, finalize, and issue invoices to clients on a timely basis to support achievement of partners’ monthly billing targets (i.e., NIDO)
Respond to client queries regarding invoices, including preparation of analyses and preparation of amended invoices when required (as directed by the partner/manager)
Prepare, finalize and issue credit notes
Update and manage fee and billing schedules
Prepare monthly detailed analysis of WIP (as required by the partner/manager) to ensure the WIP value reflects what is expected to be recovered in fees from the client. When it doesn’t, prepare month-end WIP provisions for review with partner/manager
Monitor and/or manage the partner’s overall financial investment, including WIP, A/R and cash collection actuals to target (i.e. NIDO)
Track fees against budget, and conduct global fee reporting as required
Generate aged A/R reports and review with partner to determine actions required for aging accounts