Part-Time Billing & Accounts

CREATIVE STEAM•Laguna Woods, CA

12d•$18 - $20•Onsite

About The Position

Creative STEAM Academy is a hands-on homeschool learning center serving TK–12th grade students. We are looking for a detail-oriented, organized, and reliable Billing & Accounts Specialist to support our daily financial operations, family billing, charter school invoicing, and account reconciliation. This position is ideal for someone who is confident with billing systems, enjoys problem-solving, communicates professionally with families, and can keep accounts accurate, organized, and up to date in a fast-paced school environment.

Requirements

Prior experience in billing, accounts receivable, bookkeeping, collections, school billing, medical billing/coding, or a related field preferred
Strong attention to detail and accuracy
Excellent customer service and communication skills
Comfortable making phone calls and sending professional emails regarding sensitive financial matters
Strong computer skills and ability to learn billing, payment, and school management platforms
Ability to work independently and stay organized
Ability to manage multiple accounts, deadlines, and billing requirements
Professional, discreet, and trustworthy with confidential financial information
Problem-solving mindset and ability to improve processes

Nice To Haves

Experience with charter school billing, school tuition billing, Brightwheel, Procare, QuickBooks, or similar platforms is a plus

Responsibilities

Generate and send monthly invoices to families accurately and on time
Create invoices for tuition, programs, camps, fees, and other billable services
Charge family accounts and securely process payments
Monitor failed payments, returned payments, overdue balances, and outstanding invoices
Notify families promptly and professionally regarding failed payments, returned payments, or unpaid balances
Apply incoming charter school funds to the correct student accounts
Track monthly charter school funding and out-of-pocket tuition payments
Create, submit, and reconcile monthly invoices for charter schools
Ensure charter school invoices follow each charter’s billing requirements and deadlines
Review family accounts regularly to assess balances and correct billing issues
Maintain accurate records of billing activity, payments, communications, and account updates
Communicate with families by phone and email regarding balances, payment options, and account concerns
Assist in creating and maintaining policies and procedures for billing, payment plans, scholarships, financial aid, and account collections
Support account reconciliation and help identify billing discrepancies
Help improve billing systems, processes, and overall efficiency