Billing & Accounts Receivable Analyst

Ford Office Technologies•Connellsville, PA
•Onsite

About The Position

Ford Office Technologies is seeking a motivated and ambitious individual to play a key role in supporting their accounting team. The Billing & Accounts Receivable Analyst position requires hands-on expertise in both contract billing and accounts receivable. This role involves interpreting contract terms, applying them accurately to billing and AR functions, and managing complex reconciliation and pass-through billing workflows. Candidates should have a background in contract-driven, asset-based billing environments. Experience with equipment financing, leasing agreements, or recurring service contracts is strongly preferred. This role is in-person, Monday through Friday, in Connellsville, PA.

Requirements

  • Minimum five (5) years of experience in billing, accounts receivable, or accounting in a contract-driven or asset-based billing environment.
  • Advanced proficiency in Microsoft Excel, including reconciliation workbooks, pivot tables, and formula-driven billing models.
  • Proficiency in Microsoft 365 suite, including SharePoint, Outlook, and Teams.
  • Experience with ERP or billing management systems required.
  • Demonstrated ability to learn and adapt to new technology platforms independently.
  • Strong attention to detail in high-volume reconciliation and balancing work.
  • Effective written and verbal communication skills; comfortable communicating with customers, vendors, and leasing companies.
  • Ability to manage multiple priorities and meet deadlines without losing sight of recurring responsibilities.
  • Works independently and communicates proactively when issues arise.

Nice To Haves

  • Associate's degree in Accounting, Finance, or a related field preferred; Bachelor's degree a plus.
  • Familiarity with E-Automate a plus.
  • Thrives in a collaborative environment where cross-training and team support are expectations, not exceptions.
  • Contributes to a team culture of shared knowledge and mutual accountability.

Responsibilities

  • Process pass-through remittances daily, maintaining accuracy across rounding, rate structures, and decimal-level discrepancies.
  • Perform leasing AR balancing and aging reconciliation to ensure accuracy between internal records and leasing company accounts.
  • Oversee unapplied transaction management, ensuring items are identified, researched, and resolved on a weekly basis.
  • Support aging AR review and assist with collections escalations as needed.
  • Serve as a knowledgeable resource for AR team members on complex billing and contract-related inquiries.
  • Manage spreadsheet-based billing workflows, ensuring accuracy and timely completion.
  • Process and track custom invoicing for vendors requiring submission through third-party portals.
  • Process vendor credits and rebates accurately and within required timeframes.
  • Assist with new lease auditing to ensure contract accuracy prior to billing activation.
  • Support contract termination tracking and follow-up, coordinating with team members to ensure billing is stopped, invoices are resolved, and records are updated.
  • Assist with lease disposition processing in coordination with the Senior Billing Specialist.
  • Review incoming delivery paperwork and setup packets; update SharePoint workflows, applying knowledge of contract types to accurately assign and flag items.
  • Manage and triage shared team email inbox, routing inquiries to the appropriate team members.
  • Answer inbound customer calls and address billing and contract inquiries, directing calls as appropriate.
  • Support the Billing Supervisor in monitoring departmental KPIs and billing metrics.
  • Assist with executive-level reporting and data compilation to support leadership oversight.

Benefits

  • 401(k) with company match
  • Bereavement Leave
  • Vacation Benefits
  • Holidays
  • Medical, Dental, and Vision Care Insurance
  • Life Insurance – both company paid and additional coverage.
  • Voluntary Short-Term and Long-Term Disability Insurance
  • Voluntary Policies for additional insurance to cover accident, cancer, critical illness, or injury.
  • CDA Scholarship Foundation
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