Billing & Accounting Analyst

Blue Cross Blue Shield of MichiganDetroit, MI

About The Position

Responsible for analysis and review of routine and complex billing inquiries received by ASC customers in Small, Middle, and Key & Large group space. Responsible for the configuration and maintenance of group customer billing systems, as well as, supporting month end financial activities.

Requirements

  • Bachelor’s degree in Accounting or related field is required.
  • Two years of experience in a related field, including Accounting experience.
  • Ability to conduct variance analysis and account reconciliation.
  • Strong financial acumen skills.
  • Ability to build relationships and work collaboratively with cross-functional teams.
  • Excellent written and verbal communication skills.
  • Advanced analytical, organizational, problem-solving and decision-making skills.
  • Ability to work independently in a complex environment.
  • Proficient in Microsoft Office, including strong Microsoft Excel skills.

Nice To Haves

  • Billing and/or Operations experience is preferred.

Responsibilities

  • Monitoring, analyzing and reporting financial information including revenue and expenses by account, customer, and product segments.
  • Completing month end close activities.
  • Preparing financial information and reviewing for accuracy and completeness.
  • Assisting with drafting of policies and developing desk level procedures for the department.
  • Interfacing with various departments, management and individuals external to BCBSM.
  • Answering incoming calls and emails regarding billing invoicing and detail reporting for Small, Middle, and Key & Large ASC group customers.
  • Collaborating with Information Technology and Underwriting to develop solutions for group customers.
  • Maintaining and understanding billing systems for new and existing group customers.
  • Applying and monitoring payments and delinquency.
  • Supporting in root cause analysis to solve both routine and complex billing issues.
  • Responding to routine and complex billing inquiries from internal and external stakeholders.
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