Billing & Accounting Analyst
About The Position
Responsible for analysis and review of routine and complex billing inquiries received by ASC customers in Small, Middle, and Key & Large group space. Responsible for the configuration and maintenance of group customer billing systems, as well as, supporting month end financial activities. Responsible for monitoring, analyzing and reporting financial information including revenue and expenses by account, customer, and product segments. These duties include variance analysis, account reconciliation, transaction processing and publishing of various financial reports and financial statements. Complete month end close activities. Prepares financial information and reviews for accuracy and completeness. Assists with drafting of policies and develops desk level procedures for the department to help assure clarity in department practices and adequate internal controls. Interfaces with various departments, management and individuals’ external to BCBSM. Answer incoming calls and emails regarding billing invoicing and detail reporting for Small, Middle, and Key & Large ASC group customers. Collaborate with Information Technology and Underwriting to develop solutions for group customers following the analysis of billing issues. Maintain and understand billing systems for new and existing group customers to ensure accurate invoicing. Apply and monitor payments and delinquency. Support in root cause analysis to solve both routine and complex billing issues. Respond to routine and complex billing inquiries from internal and external stakeholders including, but not limited to Sales, Underwriting, Information Technology, groups and agents.
Requirements
- Bachelor’s degree in Accounting or related field is required
- Two years of experience in a related field, including Accounting experience
- Ability to conduct variance analysis and account reconciliation
- Strong financial acumen skills
- Ability to build relationships and work collaboratively with cross-functional teams
- Excellent written and verbal communication skills
- Advanced analytical, organizational, problem-solving and decision-making skills
- Ability to work independently in a complex environment
- Proficient in Microsoft Office, including strong Microsoft Excel skills
Nice To Haves
- Billing and/or Operations experience is preferred
Responsibilities
- Analysis and review of routine and complex billing inquiries
- Configuration and maintenance of group customer billing systems
- Supporting month end financial activities
- Monitoring, analyzing and reporting financial information including revenue and expenses by account, customer, and product segments
- Variance analysis
- Account reconciliation
- Transaction processing
- Publishing of various financial reports and financial statements
- Complete month end close activities
- Prepare financial information and review for accuracy and completeness
- Assist with drafting of policies
- Develop desk level procedures for the department
- Answer incoming calls and emails regarding billing invoicing and detail reporting
- Collaborate with Information Technology and Underwriting to develop solutions for group customers
- Maintain and understand billing systems for new and existing group customers
- Apply and monitor payments and delinquency
- Support in root cause analysis to solve both routine and complex billing issues
- Respond to routine and complex billing inquiries from internal and external stakeholders
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
