Biller

Specialty1 Partners•Fort Myers, FL

2h•$18 - $22•Onsite

About The Position

Southwest Florida OFS in Fort Myers is seeking a Biller for its busy specialty dental practice. No travel is necessary. The Biller helps patients receive the maximum benefits from their insurance coverage while providing a positive patient experience. The role manages insurance claims and billing, supports patients with insurance-related questions, and coordinates with front desk and clinical teams to keep patient information and treatment codes accurate. The Biller may also help coordinate other office responsibilities as needed.

Requirements

High school diploma or equivalent.
Excellent communication and interpersonal skills.
Attention to detail and ability to maintain accurate records and documentation.
Proficiency in dental practice management software and Microsoft Office Suite.
Ability to multitask and manage time effectively in a fast-paced environment.
Problem-solving skills to address insurance claim discrepancies and denials.
Professionalism and a patient-centric attitude.
Ability to sit and stand for extended periods.
Ability to operate standard office equipment.
Ability to assist patients safely in and out of chairs or treatment areas.
Ability to maintain clinical positioning for extended periods.
Ability to work around medical equipment and instruments.
Ability to adhere to OSHA and infection control standards.
Ability to perform repetitive hand and wrist movements.
Ability to respond quickly in emergency situations.

Nice To Haves

At least 1 year of experience as a Biller or in a similar role is preferred.

Responsibilities

Verify patients’ dental insurance coverage and benefits.
Communicate with insurance companies to obtain pre-authorizations for treatments.
Help patients understand their insurance coverage and estimated costs.
Submit accurate and timely insurance claims electronically and by mail.
Follow up on outstanding insurance claims, appeals, and denials.
Maintain up-to-date knowledge of dental insurance policies and industry changes.
Coordinate with front desk and clinical teams to ensure patient information and treatment codes are accurate.
Address insurance-related patient inquiries and concerns with excellent customer service.
Educate patients about payment options for services not covered by insurance.
Help facilitate or coordinate other office responsibilities as needed.