BILLER/COLLECTOR

UHS•Jeffersonville, IN

12d•Onsite

About The Position

Wellstone Regional Hospital is a 100-bed acute care facility located in Jeffersonville, Indiana and has been providing quality health care to the residents of Southern Indiana and the Louisville area since 2003. Wellstone specializes in the treatment of Adolescents, Children, Adults, and the CD population. In addition to our in-patient services, we offer out-patient programs as well. Wellstone is currently searching for a Biller/Collector for the Business Office. The Biller/Insurance Collector is responsible for the billing, follow up, and collection of assigned patient accounts by creating claim batches and processing claims through electronic submission, contacting insurance companies and patients (if needed) to resolve all outstanding owed balances. Qualified candidates should have experience working on ageing reports, assigned work queues, reviewing, and resolving open claims, following up on denials, and communicating with insurance companies regarding account balances and billing questions. Other tasks include writing up adjustments, submitting adjustment requests via portals, appealing claims, and submitting claim disputes using electronic tools.

Requirements

High School Diploma or GED required
Two years of experience in healthcare billing, collection and reimbursement
Knowledge of Inpatient/Outpatient billing, Revenue Codes, CPT codes, etc.
Must have an elevated level of interpersonal skills.
Position continually requires demonstrated poise, professionalism, tact, and diplomacy.

Nice To Haves

Associate’s Degree preferred

Responsibilities

Maintains billing system ensuring all claims are submitted electronically or by paper within corporate guidelines.
Reviews all UBs/1500’s for accurate information before submission.
Submits adjustment requests as needed.
Documents patient account with appropriate comments and using message codes.
Follows up with insurance companies for status of claim and takes next steps as needed.
Reviews host and other systems to ensure information needed to appeal or submit adjustment request.
Accepts payments from patients (as needed).
Answer questions that a patient/responsible party may have about financial responsibility.
Performs other duties as assigned/required by this position.