Biller/Collector

Carroll County Memorial Hospital•Carrollton, KY

5d•Onsite

About The Position

Carroll County Memorial Hospital is seeking a Biller/Collector to join their Business Office team. This hourly, full-time position is responsible for completing the billing process accurately for a designated group of accounts, responding to inquiries, and ensuring the timely disposition of third-party receivables. The role involves assisting patients with account resolution, establishing payment plans, and maximizing collections while minimizing bad debts. The hospital's mission is to improve the health and well-being of the community by providing quality, compassionate, cost-effective, and convenient healthcare.

Requirements

High School diploma or equivalent
Must be able to read, write and speak the English language
Must be able to work independently and pay attention to accuracy and detail
Proficient with MS Office Suite

Nice To Haves

One to two years previous collection experience preferred

Responsibilities

Completes the billing process accurately and completely for a designated group of accounts, either by payer financial class or other method of assignment.
Responds to inquiries by mail or phone that relate to his/her designated group of accounts.
Responsible for the timely and complete disposition of third-party receivables for assigned financial class(es) or the assigned portion of the total accounts outstanding.
Assists the patient/guarantor in resolving all issues related to the account, determining acceptable payment plans, and continuing to follow up on accounts until conclusion.
Establish payment plans as needed.
Strive to handle accounts in ways that maximize timely collections and minimize bad debts.