Bilingual Talent Advisor

Surge Staffing•Kent, WA

5d•$26 - $28

About The Position

Surge Staffing is seeking a high-energy, bilingual Talent Advisor for a permanent, full-time internal position. This entry-level customer service and sales role supports clients and temporary associates by recruiting and matching candidates to client hiring needs, developing business relationships, and helping achieve branch goals. No experience is necessary according to the posting, though at least one year of sales experience is required in the responsibilities and qualifications.

Requirements

Fluent spoken, written, and reading ability in both Spanish and English.
At least one year of sales experience.
High school diploma required; equivalent work experience or education is also noted as greatly preferred.
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and the Internet.
Ability to travel to various locations and customer sites as needed; reliable transportation is required.
Ability to work effectively and efficiently both independently and in a group setting.
Sales-minded, team-oriented, and exceptionally calm under pressure.

Nice To Haves

Previous experience in a supervisory or leadership role.
Staffing industry experience, strongly preferred.
Previous experience in sales, human resources, or a service industry is recommended.

Responsibilities

Deliver excellent customer service to clients and temporary associates.
Search resumes and use established candidate pools and staffing or job-board resources to fulfill client orders promptly.
Recruit candidates, conduct interviews, and follow up with candidates and temporary associates.
Match employee skill sets to customers’ hiring needs strategically.
Assist with developing business leads and retaining current clients.
Serve as a professional, reliable liaison between temporary associates and clients.
Maximize billable hours to increase market share and branch profits.
Perform administrative tasks that support quality performance.
Conduct service calls and outside sales calls to support customer service and obtain new business partnerships and customers.
Present customers with additional Surge Staffing products and services.
Implement and manage marketing programs for sales calls, direct mail, in-office demonstrations, and public relations for the assigned branch.
Develop business partnerships through exceptional customer service and customer development and retention strategies.
Recruit, train, and retain temporary associates; coach and counsel them to support quality performance and job satisfaction.
Troubleshoot and resolve problems or complaints involving temporary associates, customers, and other personnel.