Bilingual Support Counselor

Seneca Family of Agencies•San Jose, CA
•$30 - $33•Hybrid

About The Position

The Bilingual Support Counselor provides family-centered mental health counseling, support, crisis intervention, and case management for youth and their families. As a member of a multidisciplinary team, the counselor provides trauma-informed, culturally responsive services in the community at times and locations convenient for families. The Kaiser Wraparound Program is a partnership between Kaiser Permanente and Seneca Family of Agencies. It provides behaviorally focused mental health services to children and families, aiming to help children remain at the lowest level of care possible and avoid out-of-home placements such as group homes, juvenile hall, and hospitalization. The position is full-time, Monday through Friday, 9:00 a.m. to 5:30 p.m. It is hybrid: the counselor provides in-person services and completes documentation remotely. A flexible work schedule is required.

Requirements

  • Bachelor’s degree.
  • At least 21 years of age.
  • Bilingual Spanish.
  • TB test clearance, fingerprinting clearance, and any other applicable state or federal licensing or certification requirements.
  • Valid driver’s license, clean driving record, and ability to be insured through Seneca Family of Agencies’ insurance policy.

Responsibilities

  • Provide counseling and case management services for enrolled youth and their families.
  • Help clients and families connect with natural supports and community-based resources.
  • Provide crisis intervention and other mental health services as needed at clients’ homes, schools, and other community locations.
  • Participate in treatment reviews, program staff meetings, and Individualized Education Program (IEP) meetings when necessary.
  • Complete mental health notes, other paperwork, and service-tracking documentation.
  • Assist with planning arrangements and transportation for school, therapy appointments, and court hearings as needed.
  • Maintain a flexible work schedule.
  • Use crisis communication and de-escalation techniques in accordance with Seneca’s crisis response training.

Benefits

  • Starting pay of $30.39–$32.89 per hour, dependent on creditable experience above the minimum qualifications.
  • Annual salary increases.
  • Mileage reimbursements.
  • Five weeks of paid time off and holiday pay for required holidays.
  • Medical, dental, vision, chiropractic, acupuncture, and fertility coverage.
  • 50% paid premiums for dependents.
  • Long-term disability, family leave, and life insurance.
  • 403(b) retirement plan.
  • Employer-paid Employee Assistance Plan.
  • Public Service Loan Forgiveness-certified employer.
  • Scholarship opportunities, ongoing training, and professional development opportunities.
  • Promotional opportunities across the agency in California.
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