Bilingual Senior Counselor

Wheeler•Norwalk, CT

About The Position

The Bilingual Senior Counselor in the Transitional Support for Emerging Adults program supports young people ages 17–21 as they transition into adulthood. The role involves coaching, supporting, and guiding young adults as they work toward securing housing and employment, developing healthy adult relationships and life skills, and pursuing educational or vocational opportunities. The counselor receives ongoing training and supervision and works as part of a team focused on supporting young adults. Fluency in English and Spanish is required; the position includes a bilingual stipend of $2,288 annually. The listed rate is $21. The counselor provides assessments, treatment planning, counseling, case management, crisis support, referrals, and care coordination in accordance with the program model. Services may be delivered in the office or community settings, and the counselor may transport clients to appointments or service connections. The role covers the greater Bridgeport and Norwalk area and requires a flexible schedule based on client needs, including rotating on-call coverage when required by the program.

Requirements

  • Bachelor’s degree in Psychology, Social Work, Counseling, or a related field.
  • Experience working with young adults and at-risk youth.
  • Strong verbal and written communication skills.
  • Fluency in both English and Spanish.
  • Valid driver’s license and access to reliable transportation.

Responsibilities

  • Assess clients and develop treatment plans in accordance with the program model.
  • Help young adults establish permanency and pursue education, employment, housing, and independent living skills.
  • Provide group, individual, and/or family counseling with appropriate supervision, and coordinate treatment with internal and external service providers.
  • Maintain counseling, care coordination, team meeting, and case management records, and complete client medical record documentation within required timelines and regulatory standards.
  • Apply knowledge of psychopathology, crisis theory, behavioral health concerns, and relevant intervention approaches, such as skill building, safety planning, parenting skills, and high-fidelity wraparound care.
  • Support daily program operations as required.
  • Transport clients to appointments or service linkages when appropriate.
  • Deliver evaluations, treatment, wraparound team facilitation, follow-up, and case management in the office and community settings.
  • Maintain a flexible schedule to provide services according to client needs and program requirements.
  • Support safety planning and crisis intervention, including clinical emergencies with appropriate supervision and rotating on-call coverage when required.
  • Participate in developing and implementing initial treatment plans or plans of care, transition plans, timelines, strategies, and next steps.
  • Use knowledge of levels of care, referral processes, and available resources to make timely, clinically appropriate referrals.
  • Meet direct-service productivity goals and follow program and agency guidelines, practice standards, and data collection and reporting protocols.
  • Identify potential risks and take steps to reduce risks in the home using appropriate supervision, reinforcement of safe behaviors, and trauma-informed, relationally based interventions.
  • Attend and prepare for supervision, team meetings, staff meetings, and rounds to coordinate care and review treatment plans.
  • Seek additional supervision or consultation as needed and follow supervisory directives.
  • Communicate effectively and positively with clients, families, and internal and external providers.
  • Continue developing cultural knowledge and use approaches, skills, and techniques that reflect an understanding of the groups served.

Benefits

  • Bilingual stipend of $2,288 annually.
  • Comprehensive medical and prescription insurance through Centivo.
  • Comprehensive dental and vision insurance through Cigna.
  • Wellness programs supporting physical and mental health.
  • Company-paid life and AD&D insurance.
  • 403(b) plan with company contributions.
  • Education reimbursement program.
  • Training and development opportunities.
  • Productivity incentive.
  • 15 vacation days per year.
  • 8 sick days per year.
  • 2 personal days per year.
  • 2 floating holidays per year.
  • 9 paid company holidays.
  • Free and confidential counseling through the Employee Assistance Program (EAP).
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