Bilingual Specialist, Disability & Leave Management

McCarthy Tétrault LLP • Montreal, QC

4d • Onsite

About The Position

McCarthy Tétrault is a leading Canadian law firm offering a full suite of legal and business solutions to clients in Canada and around the world. With offices in Toronto, Montréal, Québec City, Calgary and Vancouver, we provide challenging and rewarding career opportunities across the country. Recognized as one of Canada’s Top 100 Employers for eleven consecutive years and one of Canada’s Best Diversity Employers for fourteen consecutive years, our culture is guided by The McCarthy Way—our shared approach to working with clients and with each other.
The McCarthy Way is built on four core elements: Excellence, through attracting and developing top talent committed to delivering on our Client Commitment; Collaboration, through seamless, integrated teamwork; Inclusion, through eliminating barriers to belonging and success; and Innovation, through delivering maximum value by embracing leading-edge technologies and approaches. Together, these principles shape how we work, lead, and grow—every day.
Bilingualism is required as this is a collaborative role at a national level, and the candidate will have to handle and follow up on various requests from customers and third parties who understand and communicate only in English. This position also requires the candidate to be able to interact fluidly with colleagues in our offices across Canada, where English is the predominant language. As we estimate that more than 60% of the work required by this position must be carried out in English, and to ensure that the employee who will occupy this position can carry out his or her tasks independently and effectively, candidates for this position must be able to communicate adequately in French and English, both orally and in writing.
We are recruiting for a Specialist, Disability & Leave Management to join our team in our Montreal office. The successful candidate must have a minimum of 5 years of experience in leave management and accommodation and will be responsible for the timely management, throughout the Firm, of leaves and accommodation programs for employees and lawyers.

Requirements

• Bachelor's degree in administration or human resources, or other equivalent education relevant to the role.
• Bilingualism (English and French) both spoken and written is required.
• Minimum five years of experience in a similar position linked to leave management and accommodations.
• Proficiency in Microsoft Office suite software, including Excel.
• Knowledge of Canadian laws, regulations, and programs related to benefits.

Responsibilities

• Managing Disability Leaves and Accommodations throughout the Firm. Acting as the main contact for our firm members and for our providers regarding any information related to our benefits programs related to leaves of absence and accommodations.
• Administer and coordinate end-to-end employee short-term and long-term disability leaves and accommodation requests, including return-to-work planning and reintegration.
• Support firm members through all stages of disability leaves and accommodations by providing program and benefit information and collecting required details to ensure seamless transitions.
• Provide third-party vendors and insurance carriers with the documentation, information, and support required to assess and manage disability claims and accommodation requests.
• Ensure all leave and accommodation related communications and documentation are securely stored in compliance with privacy and organizational requirements.
• Ensure accommodation requests are handled in compliance with applicable legislation and firm policies.
• Track leave and accommodation dates, statuses, and return-to-work timelines in HR systems (Service Now, Workday) and other file trackers, and take appropriate action as required.
• Coordinate with payroll to ensure accurate leave payments and benefit adjustments.
• Act as a liaison between firm members, managers, internal stakeholders, and third-party providers to facilitate return-to-work reintegration and appropriate workplace accommodations.
• Provide subject matter expertise on disability and accommodation processes while identifying opportunities to improve firm member and leader experience.
• Maintain data integrity and confidentiality throughout the leave and accommodation process.
• Managing maternity, parental, family caregiver and compassionate care leaves across the Firm. Acting as the main contact for our firm members and relevant stakeholders regarding any related requests, in accordance with the Firm’s applicable Policies.
• Administer maternity, parental, family caregiver, and compassionate care leaves.
• Support firm members through all stages of these leaves by providing program and benefit information and collecting required details to ensure seamless transitions.
• Oversee and calculate leave top-up payments (maternity, parental, family caregiver, and compassionate care) and coordinate with payroll to ensure accuracy of payments and benefit adjustments.
• Liaise with firm members, managers, payroll, benefits providers, and external stakeholders to facilitate communication and information flow related to leave management.
• Monitor leave timelines and return-to-work dates in HR systems (Service Now, Workday) and other trackers while supporting effective employee reintegration.

Benefits

• Outstanding benefits from day one, including insurance premiums paid by the Firm and wellness and technology reimbursements.
• Competitive compensation, paid overtime and generous time off, including a day off to volunteer and a day off for your birthday.
• A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.
• Strong community involvement and a commitment to equity, diversity and inclusion.
• A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level