Bilingual Spanish Receptionist Medical Records

MEDICA HEALTH MANAGEMENT INCLubbock, TX
Onsite

About The Position

Working for Cuidado Casero Home Health and Hospice isn’t just a job. It’s a career where your skills and passion for delivering quality care make a positive difference to the clients and their families we serve. We are changing the way the world ages. Our dynamic and professional staff provides a person-centered approach and care to keep our clients safe and sound at home, instead of anywhere else. We are currently seeking an experienced Bilingual Spanish Receptionist who can provide excellent customer service and has a great POSITIVE attitude. Office Hours: 8AM - 5PM Monday-Thursday, 8AM-3PM Friday Functions as the public face of the business, greeting a wide range of visitors; performs a full range of duties including answering and routing telephone calls, record keeping, administrative and clerical work.

Requirements

  • Bilingual Spanish
  • Excellent customer service skills
  • Positive attitude
  • Professionalism: makes a good 1st impression; demonstrates respectful, friendly and welcoming behavior; exhibits speech, appearance, body language, mannerisms, and dress appropriate to the environment; maintains professional work surroundings
  • Ability to learn new systems and processes quickly
  • Collaboration with others
  • Stress tolerance: composure when faced with difficult/demanding situations and/or personalities
  • Ability to multitask, e.g., handle simultaneous incoming calls and visitors
  • Proficiency in Microsoft Office Suite and social media platforms
  • Must be punctual and reliable
  • Handle multiple incoming calls

Responsibilities

  • Routes incoming and outgoing telephone calls at switchboard or multi-line phone.
  • Takes and distributes messages as appropriate.
  • Greets visitors.
  • Responds to routine inquiries regarding office location, hours of operation, etc.
  • Prepare basic correspondence, organize and distribute mail, receive and send courier packages, etc.
  • Other clerical duties

Benefits

  • Competitive hourly rate
  • Work/Life Balance
  • Ongoing training and support
  • Member of a GREAT team and family
  • Medical/Dental/Vision voluntary benefits
  • Company Paid Life Insurance
  • Short Term Disability
  • Voluntary Pet Insurance
  • Employee Discounts (easy-to-use benefits portal with a full range of benefits and rewards from popular retailers)
  • Holidays
  • Generous Paid Time Off
  • Company Sponsored events
  • Opportunity for growth and advancement
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