Bilingual (Spanish/English) Contact Center Representative

Credit Union of New Jersey • Ewing Township, NJ

4d • Onsite

About The Position

Credit Union of New Jersey is looking for a motivated and member-focused Bilingual (Spanish/English) Contact Center Representative to join our team. Earn $21.00-$23.00/hour + full benefits while helping members manage their finances.

Requirements

• High school diploma or general education degree (GED)
• One to three years related experience and/or training; or equivalent combination of education and experience
• Excellent member service, communication, and interpersonal skills
• Ability to work rotating Saturdays

Nice To Haves

• Bilingual (English/Spanish) speaking candidates are preferred

Responsibilities

• Answer inbound calls from members regarding account questions, loans, and cards
• Help with balances, transfers, and payments
• Resolve issues and research account discrepancies
• Recommend products and services that fit member needs

Benefits

• Medical, dental, prescription and vision insurance
• 401(k) plan, with company match
• Tuition reimbursement
• Life & disability insurance
• Voluntary supplemental life insurance
• Pet insurance and other voluntary benefits
• Flexible spending accounts
• Paid time-off
• 11 Paid holidays
• Ongoing training and development opportunities
• Credit Union Membership
• Employee discounts on credit union products and services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED