Bilingual Spanish-English Case Manager (Remote Wisconsin)

Bethany Christian Services USA • , WI

11d • Remote

About The Position

Bethany Christian Services is seeking a bilingual English- and Spanish-speaking Case Manager to provide Home Study and Post Release Services to refugee and immigrant children and families in Wisconsin. The role supports children seeking family reunification, older youth preparing for adulthood in a new country, and foster families caring for children. Applicants should be prepared to travel up to 65% of the time and serve clients throughout the state as assigned.

The Case Manager provides culturally and linguistically appropriate post-release and comprehensive case management services, including home visits, reunification and home study assessments, placement assessments, referrals, family stabilization counseling, advocacy, and ongoing evaluation of placement safety and appropriateness. The role also requires timely documentation, collaboration with supervisors and community partners, required training, and compliance with applicable agency, federal, and state requirements.

Requirements

• Bachelor’s degree in Human Services, Social Work, or a related field from an accredited college and at least two years of case management experience in child and family services; alternatively, at least three years of case management experience in child and family services, family preservation, kinship care, or refugee and immigration fields in lieu of education.
• Bilingual English and Spanish.
• Demonstrated ability to serve diverse clients, including refugees or other minority families.
• Mature and stable judgment and sensitivity to different cultures and the unique history of refugees.
• Knowledge of state, community, and agency resources for victims of abuse.
• Excellent verbal and written communication skills.
• Demonstrated clinical, therapeutic, and crisis intervention skills.
• Ability to work independently and maintain a high level of confidentiality.
• Follow agency and departmental safety procedures, report unsafe practices, equipment, or environments, and participate in correcting them through appropriate channels.
• Pass an annual TB test and document preference to receive or decline Hepatitis immunization.
• Computer skills sufficient to perform essential functions, including knowledge of Microsoft Office Suite.
• Be at least 21 years old and hold a valid driver’s license, with at least three years of driving experience in the U.S., to operate a vehicle on behalf of Bethany.
• Pass a Motor Vehicle Records check and maintain a reliable vehicle with proof of adequate insurance coverage.
• Pass a criminal history screen, including state and local child protection agency registries.
• Subscribe to and integrate the agency Statement of Faith, Mission Statement, and Commitment to Unity.

Responsibilities

• Provide culturally and linguistically appropriate Post Release Services and comprehensive case management.
• Maintain caseloads and case capacity in accordance with contract terms and agency expectations.
• Conduct home visits as required by contracts.
• Support reunification by performing home study assessments as needed.
• Provide resource referrals, community connections, and case management using trauma-informed care.
• Conduct client-centered assessments in collaboration with the program supervisor.
• Assess potential placements for refugee and immigrant children through interviews, outreach to family in the home country, and home study investigations.
• Complete and document reports, case notes, and case contacts in the required database within specified timeframes.
• Provide psycho-educational information, referrals, outreach, advocacy, and support to children and families.
• Provide family stabilization counseling and help qualified unaccompanied children access TVAP services.
• Develop and maintain positive relationships with community partners and resources for families.
• Refer and connect families to available resources on an ongoing basis.
• Assess placement safety and appropriateness on an ongoing basis using child welfare principles and social work best practices.
• Serve clients throughout the state as assigned.
• Participate in mandatory and ongoing monthly and annual training.
• Attend weekly supervisory meetings to consult on cases and review case plans and direction.
• Participate in peer support, innovation-sharing, and case consultation opportunities.
• Keep current on community resources and refer families for support as needed.
• Stay current on agency, federal, and state regulatory requirements related to social services.
• Participate in Bethany-sponsored events when required or requested.
• Complete other duties as assigned.

Benefits

• Training, professional development, and career growth opportunities.
• Comprehensive health insurance, including medical, dental, and vision.
• 403(b) retirement plan with employer match eligibility.
• Paid holidays, PTO YourWay, paid parental leave, and separate sick and paid absence banks.
• Education reimbursement for eligible employees.
• Employee assistance and wellness program.
• Employer-paid long-term disability and group term life insurance.
• Team environment with supportive colleagues motivated by faith and professional excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level