Bilingual (Spanish/English) Account Examiner 2 - 20067469

State of Ohio • Columbus, OH

8d • Onsite

About The Position

The Bureau of Workers' Compensation Policy Processing Unit is seeking a Bilingual (Spanish/English) Accountant Examiner 2 to provide excellent customer service. This position offers a bilingual supplement of $1.15 for the qualified candidate. The role involves assisting walk-in customers, responding to inquiries from employers regarding coverage issues, monitoring and establishing coverage on business accounts, examining and processing employer payroll reports, and answering inquiries regarding entities, dissolution of corporate entities, payroll processing, or financial adjustments. This position is being reposted to expand the applicant pool, and previous applicants will need to reapply to be considered.

Requirements

• 24 mos. exp. in position involving review & processing of claims, collections, billings, payments or review of documents for accuracy, completeness &/or compliance with reporting guidelines, laws or rules with exp. commensurate to duties to be assigned.
• Or 16 semester or 24 quarter hours in accounting AND 12 mos. exp. in accounting or other fiscal/financial activity.
• Or 12 mos. exp. as Accountant/ Examiner 1, 66111, with state government exp. commensurate with duties to be assigned.
• Or equivalent of Minimum Class Qualifications for Employment noted above.
• Proficiency demonstration may be required to determine minimum class qualifications for employment.
• Knowledge of accounting.
• Knowledge of applicable state &/or federal regulations governing documents processed, reviewed &/or prepared.
• Knowledge of public relations.
• Skill in use of calculator/adding machine, typewriter, video display terminal or personal computer & photocopier.
• Ability to apply principles to solve practical, everyday problems.
• Ability to gather, collate & classify information about data, people or things.
• Ability to complete routine forms & prepare standard reports & business correspondence.
• Ability to handle routine & sensitive inquiries from & contacts with other government officials, general public, claimants &/or providers.
• Bilingual (Spanish/English) proficiency.
• At least 24 months of experience in a customer-focused role involving review and processing of claims, collections, billings, payments, or reviewing documents for accuracy, completeness, and/or compliance with reporting guidelines.

Nice To Haves

• Use of Spanish communication skills to support customers and help employers navigate coverage requirements.

Responsibilities

• Provide assistance to walk-in customers at the service office front counter.
• Respond to written and telephone inquiries from public and private employers regarding coverage issues.
• Monitor, review, and establish coverage on business accounts for private and public employers.
• Determine if an employer is amenable to O.R.C. Section 4123.01 prior to the effective date of coverage.
• Examine and process annual employer payroll reports, true-up reporting, or amended true-up reporting.
• Identify and refer audits to the appropriate Auditing Supervisor.
• Answer inquiries (verbally and/or in writing) from government officials, Bureau personnel, and other customers regarding entities, dissolution of corporate entities, payroll processing, or financial adjustments.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
• Bilingual supplement of $1.15 for qualified candidates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree