Bilingual Senior Travel Consultant (french + english)
BCD
•$47,000 - $60,000•Remote
About The Position
In this role, you will perform high-touch service excellence to key client travelers and be responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.). You will provide active travel consultation, including providing travel details and up-selling related products.
Requirements
- Strong skills in international reservations
- Working knowledge of the travel industry, policies, procedures, and processes
- Strong skills in GDS Sabre and BCD applications
- Strong verbal and written communication skills in English and French (must)
Responsibilities
- Search and confirm travel reservations for the customer (being Consultative in offer better routings, fares, round the world fares, alternative hotel options)
- Have a strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
- Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
- Excellent knowledge and application of travel supplier rules
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported
- Expertly use the appropriate the BCD Travel tools and systems to complete requests
Benefits
- Flexible working hours
- work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days
- A compensation package that feels fair to you
- mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
