Bilingual Sales Representative

Tennessee Title Loans, Inc•Memphis, TN
•$13 - $14

About The Position

This is a customer-facing, performance-driven sales role focused on understanding customers’ needs and guiding them through financial solutions. The representative handles both inbound and outbound conversations, asks follow-up questions, addresses hesitation and objections, and helps customers make decisions, including decisions involving money. The role suits someone comfortable making outbound calls, staying engaged in challenging conversations, and persisting through rejection. The position offers structured training and ongoing coaching in a fast-paced, goal-driven environment. Team members are expected to apply feedback quickly, remain positive and engaged, and build confidence through practice. Advancement opportunities and a team environment focused on employee success are offered.

Requirements

  • High school diploma or equivalent.
  • Fluent in English and Spanish.
  • Able to work 40 hours per week, including Saturdays.
  • Satisfactory completion of pre-employment screenings.
  • Reliable personal transportation and a valid driver’s license.
  • Strong communication skills.
  • Ability to learn quickly and adapt.
  • Comfort speaking with customers over the phone and in person.

Nice To Haves

  • Customer service, sales, or collections experience.

Responsibilities

  • Handle inbound and outbound customer conversations.
  • Ask questions and follow up to understand customer needs.
  • Guide customers through financial solutions and decision-making, including financial conversations.
  • Address customer hesitation and objections and remain engaged when customers decline.
  • Apply coaching and feedback to improve performance.

Benefits

  • Majority company-paid health, dental, and vision insurance.
  • 401(k) program.
  • Company-paid life and disability insurance.
  • Two weeks of paid vacation, six paid holidays, two PTO days, and five sick days.
  • Monthly bonus potential.
  • Fast-track advancement opportunities.
  • Structured training and ongoing coaching.
  • Team environment focused on employee success.
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