Sales Representative (bilingual)
About The Position
This is a customer-facing, performance-driven sales role focused on understanding customers’ needs and guiding them through financial solutions. The representative handles both inbound and outbound conversations, asks follow-up questions, addresses hesitation and objections, and helps customers make decisions, including in conversations about money. The role calls for comfort with outbound calls and potentially uncomfortable conversations, resilience in the face of rejection, and the ability to remain engaged and motivated. The position offers structured training, ongoing coaching, and fast-track advancement opportunities in a supportive team environment. It is a 40-hour work week that includes Saturdays. Branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m.; Sundays are off. Compensation is $13.35–$14.29 per hour, with monthly bonus potential.
Requirements
- High school diploma or equivalent.
- Fluent in English and Spanish.
- Able to work 40 hours per week, including Saturdays.
- Satisfactory completion of pre-employment screenings.
- Reliable personal transportation and a valid driver's license.
- Comfortable speaking with customers over the phone and in person.
- Strong communication skills.
- Ability to learn quickly and adapt.
- Comfortable asking direct questions, handling hesitation or rejection, and making outbound calls.
Nice To Haves
- Customer service, sales, or collections experience.
Responsibilities
- Work directly with customers to understand their needs and guide them through financial solutions.
- Handle inbound and outbound customer conversations, including making outbound calls.
- Ask direct and follow-up questions to help customers make decisions.
- Address customer hesitation, objections, and rejection while staying engaged in conversations.
- Apply feedback and coaching to improve performance.
- Perform consistently in a structured, goal-driven environment.
Benefits
- Majority company-paid health, dental, and vision insurance.
- 401(k) program.
- Company-paid life and disability insurance.
- Two weeks of paid vacation.
- Six paid holidays.
- Two paid time-off days.
- Five sick days.
- Monthly bonus potential.
- Fast-track advancement opportunities.
- Structured training and ongoing coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
