Bilingual Sales Advocate

Mobilelink USA LLC•Metairie, LA

2d•$25,000 - $50,000•Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Bilingual Sales Advocate for its Metairie, Louisiana location. Sales Advocates help customers find wireless solutions that meet their needs while representing Mobilelink and the Cricket brand. The company provides training and tools, a commission-based compensation plan with stated earning potential of $25,000–$50,000 per year, and opportunities for advancement into leadership. The position may include occasional required participation in outside sales events, community engagements, and promotional activities, with reasonable notice. Event duties may include engaging with customers, representing Cricket products and services, distributing marketing materials, and helping set up or break down events.

Requirements

Fluency in at least two languages; this position requires English and Spanish.
Clear communication skills, a positive attitude, and technical aptitude.
Commitment to exemplary customer service, honesty, and integrity.
At least 18 years old and legally able to work in the United States without restrictions.
Ability to work a minimum of 32 hours per week, including evenings, weekends, and holidays.
Reliable transportation to the store location.
Live within 30 minutes of the home store and be able to work at multiple locations within a district as needed.
Ability to operate a personal computer.
Adhere to the Team Color policy and maintain a neat, professional appearance.
Ability to follow instructions through to completion and solve problems under pressure.
Ability to work in a fast-paced environment.
Ability to lift up to 10 pounds, bend, squat, and stretch for inventory and stocking, and stand for long periods, with or without reasonable accommodation.

Nice To Haves

Retail sales background.
Strong social media presence.

Responsibilities

Provide compassionate, customer-focused service and understand customers’ needs.
Offer tailored solutions to individuals, families, and businesses.
Represent Mobilelink and the Cricket brand professionally and courteously.
Assist leaders with store operations and duties.
Achieve sales goals and key performance indicators.
Participate in scheduled outside sales events, community engagements, or promotional activities as a condition of employment.
At events, engage with customers, represent Cricket products and services, distribute marketing materials, and assist with setup or breakdown.