Bilingual RN Care Manager

Titanium Healthcare

2d • Remote

About The Position

The RN Care Manager is an essential part of the ECM team. Enhanced Care management (ECM) is funded through California Advancing and Innovating Medi-Cal (CalAIM) and are programs that coordinate care by utilizing a person-centered approach to maximizing an individual’s health and life trajectory. ECM services are medically appropriate, and cost-effective alternatives to services covered under the state plan. Titanium outreaches and engages to promote services, enroll members in the ECM program, and provide services intended to improve social and physical determinants of health. Members remain in the ECM programs until they no longer need or decline services. ECM services consist of a care team providing in-person care management and care coordination that aims to ensure services are available from managed care providers for members who are frequent utilizers of health services and individuals experiencing homelessness. The program is designed to leverage existing community care management, sustainability, housing transition, navigation, infrastructure, and experience.

Requirements

• Fluent in English (written and verbal), Bilingual in Spanish
• Ability to communicate clearly in-person, by phone, and electronically
• Adequate hearing and vision (with corrective devices if necessary) to conduct assessments and documentation
• Ability to identify problems and use logic and related information to develop and implement solutions
• Excellent organizational skills and attention to detail
• Commitment to maintaining patient confidentiality and adhering to ethical standards in healthcare practice
• Must be able to remain in a stationary position
• Ability to maintain professionalism
• Ability to work independently and carry out assignments to completion within the parameters of established policies and procedures
• Frequent use of computers, keyboard, and handheld/mobile devices
• Ability to type for extended periods
• Competent with computers, email, virtual platforms, and Microsoft Office based programs
• Associate’s degree in nursing
• Minimum 1+ years of experience as an RN working in a healthcare setting, such as a medical clinic or acute care hospital
• A current and unrestricted CA state RN license
• Experience using an EHR/EPM
• Distraction-free home workspace with a secure internet connection

Nice To Haves

• Care management experience preferred
• Bachelor's degree in nursing
• Experience using eClinical Works (eCW)
• Valid BLS certification from the American Heart Association
• Valid CPR Certification

Responsibilities

• Facilitate access to primary care and behavioral health providers, as needed
• Responsible for working effectively with and as part of Titanium’s interdisciplinary team to provide high quality and effective care management to members
• Engage members in skilled therapeutic interactions to promote health behaviors and/or other behavioral health interventions within scope of practice
• Coordinate care using resource linkage and partnering with other professionals and organizations in the community to ensure quality of care for members
• Provide seamless transition of care that meets requirements for post ER visits and hospitalizations
• Complete regularly scheduled follow-up visits
• Provide care coordination through phone calls, emails, messages, updating calendars, scheduling appointments, data entry, and attending meetings
• Support the Behavioral Health Care Manager, Community Health Worker, and Care Coordinator with delegated tasks
• Collaborate on member care issues with other ECM care team members
• Participate in weekly systematic case reviews and ad hoc case reviews
• Consult with the Clinical Nurse Leader and/or the Behavioral Health Care Manager before taking any clinical action
• Strategize to engage members in care and conduct motivational interviews
• Provide health education to members within scope of practice
• Initiate a care plan and complete all necessary assessments of healthcare plan guidelines
• Understand and abide by all departmental and companywide policies and procedures
• Perform other duties and projects assigned

Benefits

• 12 holidays
• up to 15 days of accrued PTO
• additional time for sick, jury duty, bereavement, reproductive loss, and therapy
• Medical, Dental, & Vision Benefits
• unlimited therapy sessions funded 100% by Titanium Healthcare
• Flexible Spending, Health Savings & Dependent Care Accounts
• Life/AD&D insurance funded 100% by Titanium Healthcare
• Supplemental Short-Term Disability
• Employee Assistance Programs
• Pet Insurance
• 401(k) plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees