Bilingual Resource Manager, Senior Associate

EY • Montreal, QC

6d

About The Position

The Resource Management Senior Associate is a member of the Canada Assurance Resource Management Team, contributing to the goals of effective deployment of our practitioners and comprehensive project staffing for delivery of our engagements. The East Region Senior Associate role supports these deliverables in our Atlantic offices and Quebec Private Group. This job posting relates to an existing vacancy within our organization.

Requirements

• Minimum of 3 years of relevant work experience
• Ability to demonstrate strong organization skills
• Ability to demonstrate working high volume coordination activities
• Strong written and verbal communication skills, both English and French
• Strong negotiation and conflict management skills, including knowing when to escalate
• Independent and able to work with minimal supervision
• Client service focused
• Outstanding teamwork and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to manage multiple and sometimes competing priorities
• Ability to problem solve
• Meticulous attention to detail

Nice To Haves

• Post Secondary Education
• Experience scheduling staff
• Experience in a professional services firm and/or consulting firm

Responsibilities

• Meet with Partners, Senior Managers and Managers regularly to discuss staffing requirements for their clients, and to gain an understanding of specific engagement needs and deadlines, presenting recommendations for such requirements
• Maximize utilization by identifying imbalances, negotiating and reallocating resources to address the issues
• Prioritize staffing decisions based on engagement risk, skills, timing, continuity and geographic considerations
• Focuses on matching engagement needs with required skills, development opportunities and engagement risk; meets with client-serving professionals to discuss development needs and identify engagement and learning opportunities as appropriate
• Manage staffing conflicts with all relevant parties, providing alternative staffing recommendations and escalating issues as appropriate
• Communicate regularly with RM team and/or engagement managers on the status of staffing requirements
• Audit Retain regularly for accuracy
• Monitor unassigned resources, act as point of contact for unassigned staff, identify assignments for same
• Assist with annual planning process - incl. data input to planning tool as directed by RM team leaders
• Liaising with other groups as needed – Learning, Campus, HR
• Provide review and analysis of reporting on a weekly basis to line partners and market leaders, bringing to attention any inconsistencies or areas for concern
• Assist leadership with the regular controls analysis and documentation of excessive hours and documentation of progress with staffing concerns
• Work with peers across the Canadian Assurance RM team to share resources and leading practices
• Contribute to Resource Management priorities; task forces; and/or projects

Benefits

• competitive compensation package
• discretionary bonus program
• comprehensive medical, prescription drug and dental coverage plan
• defined contribution pension plan
• great vacation policy
• firm paid days that allow you to enjoy longer long weekends throughout the year
• statutory holidays
• paid personal days (based on province of residence)
• range of exciting programs and benefits designed to support your physical, financial and social well-being
• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree