Senior Resource Manager (Health)

Grey US•New York, NY

9h•$60,000 - $140,000•Hybrid

About The Position

At GREY, part of WPP, we create Famously Effective ideas that move people, business, and the world forward – harnessing the power of creativity to solve business problems – for the world’s most influential brands. Our core values – creativity, unity, empathy, and service – power the work we do in each of our 25+ studios across six continents. About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. WHO WE ARE Grey Health is the culmination of the rich legacies of two powerhouse brands — Grey and TANK. With borderless employees spread across 20 studios in 18 countries, we all work collaboratively with one mission in mind: to deliver famously effective ideas that drive business results for top tier clients in the health and wellness market. In 2023, Grey was named a Top 100 Most Loved Workplace and our agency network and the Grey Group, ranked in the top ten award winners at the Cannes Lions International Festival of Creativity. Grey and TANK, while maintaining their distinct brands, leverage shared resources and strategic direction for global growth. Position Overview As a Senior Resource Manager, you'll serve as a strategic partner to agency leadership, driving smart and purposeful casting decisions that power our Famously Effective work. With a primary focus on the New York Creative department, you'll bring both tactical agility and long-term strategic thinking to resource planning — ensuring the right talent is aligned to the right work at the right time. Beyond your core remit, you'll partner closely with our VP of Resource Management to support broader resource management initiatives across North America, contributing to a connected and high-performing RM practice. Reporting directly to the VP of Resource Management, you'll be a key architect in optimizing and evolving how we resource across the agency.

Requirements

5+ years of experience in resource management or production/project management within an agency environment
Deep understanding of the creative process and the functional skills and responsibilities across Creative, Studio, Strategy, and Project Management disciplines
Demonstrated ability to operate strategically while managing day-to-day resourcing demands with precision
Excellent interpersonal and communication skills, with proven ability to build relationships, influence stakeholders, and navigate organizational complexity
Strong proficiency in talent and resource management reporting, metrics, and tools

Nice To Haves

Experience supporting or contributing to multi-office or regional resourcing initiatives is a plus

Responsibilities

Serve as the primary resource management lead for the New York Creative department, owning end-to-end staffing strategy and execution
Partner with the VP of Resource Management on North America-wide RM initiatives, contributing to cross-office planning, process development, and strategic resourcing decisions
Identify and drive process improvements that enhance resourcing efficiency and foster a connected, inclusive agency culture
Lead cross-functional partnerships with Finance, Account, Project Management, HR, Talent Acquisition, and department heads to align staffing with business priorities
Ensure data integrity and quality assurance within the capacity planning tool, maintaining accuracy across all inputs and outputs
Own and maintain team org charts, headcount tracking, and allocation reporting
Proactively identify skill set gaps and cross-training opportunities; provide strategic guidance on optimal team structures with staff plans and growth paths in mind
Lead regular resourcing meetings with confidence, driving alignment, managing competing priorities, and resolving conflicts effectively
Manage coverage planning for PTO, internal projects, and global needs, ensuring continuity and minimal disruption
Own weekly capacity reviews with teams, delivering clear and actionable discussion recaps
Partner with internal recruitment on freelance sourcing strategies, projections, and contingency planning