Bilingual Remote Customer Service Representative
TEKsystems•San Antonio, TX
•$17 - $17•Remote
About The Position
This is a contract position for a Bilingual Remote Customer Service Representative. The role involves delivering the highest level of customer service experience by answering customer calls, resetting passwords, assisting with creating accounts, uploading documents, and answering general questions. The representative will engage with customers over the phone and via online chat, help customers manage their accounts, and verify eligibility for coverages or review healthcare options.
Requirements
- Bilingual
- Entry Level experience
- Ability to deliver the highest level of customer service experience
- Ability to engage with customers over the phone and reply to online chat inquiries
- Ability to help customers manage their accounts
- Ability to verify eligibility for coverages/review healthcare options etc.
Responsibilities
- Answer customer calls
- Reset Passwords
- Assist with creating accounts
- Uploading documents
- Answering general questions
- Engage with customers over the phone and reply to online chat inquiries
- Help customers manage their accounts
- Verify eligibility for coverages/review healthcare options etc.
Benefits
- Medical
- dental
- vision
- Critical Illness
- Accident
- Hospital
- 401(k) Retirement Plan
- Life Insurance
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
