About The Position

As a Work from Home Registered Nurse for Tele-Care, you'll enjoy the benefits of a flexible work environment that enhances both comfort and productivity. One significant advantage is the elimination of physically demanding tasks typically associated with in-person roles, reducing physical strain. In this position, you will provide compassionate patient interactions over the phone, tele-triaging conditions such as headaches, chest pain, injuries, and mental health issues. Utilizing our clinical solution software, you'll assess symptoms, document cases, and offer health care advice while adhering to safety protocols. Your calm voice and practical advice will boost patients' confidence. Join our supportive team where nurses help patients and each other, with a comprehensive 6-week full-time training program that includes virtual classes, self-directed learning, and on-the-job training. Enjoy the flexibility of varying shifts in our 24/7 operation, choosing between five 8-hour or four 10-hour shifts per week. This opportunity represents an existing vacancy supporting current business operations.

Requirements

  • Currently reside in Canada.
  • Fluent in French and English.
  • Degree or diploma in Nursing.
  • At least one (1) year of post-registration clinical experience, preferably in acute care.
  • Registered with the NANB and the province where you live.
  • Passion for helping patients.
  • Strong communication skills.
  • Strong triage skills.
  • Strong critical thinking skills.
  • Computer literacy.
  • Ability to work and study independently with minimal supervision.
  • A desk, comfortable chair, access to a quiet home office space, high-speed internet, and the ability to hardwire your internet modem to the equipment we supply.

Nice To Haves

  • Previous call centre experience is considered an asset.

Responsibilities

  • Provide compassionate patient interactions over the phone.
  • Tele-triage conditions such as headaches, chest pain, injuries, and mental health issues.
  • Utilize clinical solution software to assess symptoms, document cases, and offer health care advice.
  • Adhere to safety protocols.
  • Help patients and support fellow nurses.

Benefits

  • $38 per hour with a $2.50 Bilingual Premium
  • Work from home
  • Roadside assistance plan
  • Hands-on paid virtual classroom-style training
  • Company-sponsored benefits include medical, dental, life and vision insurance
  • Company matched RRSP
  • Employee Assistance Program that includes Mental Health and Wellness initiatives
  • Associate experience program that ensures your voice is heard
  • Employee Discounts
  • Referral Bonus
  • Equipment provided if needed
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