Bilingual Receptionist
About The Position
We are a Child Welfare and Child & Youth Mental Health agency committed to service excellence, teamwork and participation in decision-making. We respect and value diversity and operate from an anti-racist, anti-oppressive intersectional framework. Located in the prime recreational area of Simcoe County and the District of Muskoka, we provide the opportunity to combine a career with a lifestyle of your choice. Simcoe Muskoka Family Connections (SMFC) strives to be a reflection of the diverse communities it serves. As a result, we encourage applications from traditionally underrepresented communities such as people living with a disability, minorized racialized people, Indigenous peoples, people of different faiths and people from diverse genders, gender expressions and sexual orientations. If you are of the aforementioned identities, and feel comfortable making it known, please feel free to do so with the knowledge it will be kept confidential and used in a safe manner to inform our recruitment process towards being an equal opportunity employer. Accommodation will be provided in accordance with the Ontario Human Rights Code throughout the recruitment process and thereafter.
Requirements
- Administrative or business college diploma or equivalent, with strong customer service focus.
- Several years of office reception experience preferably in a child welfare setting.
- Effective interpersonal and communication skills.
- Strong organizational, time management and administrative abilities including data entry experience.
- Proven track record of providing excellent client service.
- Demonstrated problem solving ability.
- Strong knowledge of Microsoft Office applications.
- Appreciation of and ability to engage with a diverse community.
- Bilingualism (French/English) is required; proficiency will be tested.
Nice To Haves
- Background in social services is an asset.
Responsibilities
- Respond to incoming calls and incoming guests and referring them to the appropriate person or office and/or taking messages
- Sort and distribute after hours messages left on the General Mail Box
- Sort and distribute both incoming and outgoing mail for the organization
- Sort and distribute incoming facsimile
- Ensure front door to building is open and closed as per operational hours
- General data entry tasks & other duties as required
Benefits
- Generous benefits package
- Vacation and leave provisions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
