Bilingual Receptionist (Aurora)

DENTAL DREAMS•Aurora, IL

6d•$15 - $17•Onsite

About The Position

Premier Dental in Aurora, IL is now hiring Front Desk Receptionists to join their talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Being bilingual in Spanish is a huge plus due to the large number of Spanish-speaking patients. Premier Dental is a dynamic, growing company with offices in Illinois, dedicated to providing high-quality dental services in first-class facilities to people in underserved communities. They offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities, with a talented and dedicated staff as the cornerstone of their success.

Requirements

Bilingual (Spanish)
Customer Service experience and phone skills

Nice To Haves

Dentrix and/or Eaglesoft

Responsibilities

Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans