Bilingual Receptionist

CHANEL•Toronto, ON

4d•CA$55,000 - CA$60,000•Onsite

About The Position

As the first point of contact, physically and virtually, for all staff and visitors in our Toronto offices, your role will be to welcome and take care of your internal and external clients and oversee the day to day on of the office. In addition to being the face of our Toronto offices, this role will dedicate a proportion of their role to providing additional receptionist support to our Candiac, Québec Warehouse (virtual switchboard system).

Requirements

Mandatory Bilingualism (French & English).
An approachable, kind and client-orientated demeanour.
Exemplary organisation and coordination skills.
Ability to work methodically, enjoyment in following or creating processes but the capacity to not become flustered when things do not go to plan.
Excellent communication skills including verbal and written.
Ability to prioritise workload, requests and spontaneous scenarios.
Ability to react with appropriate levels of urgency to situations and events that require a quick response or turnaround.
Demonstration of being a team-player.
Professionalism and ability to act with unwavering discretion.

Responsibilities

Ensuring an efficient, effective and professional service to all clients.
Creating a positively memorable experience for any staff member or visitor who contacts or enters the building.
Managing the ‘Reception’ to be immaculately well-presented, covered and considered at all times, while leaving no guest or request unanswered.
Ensuring proactive management of the boardroom and meetings (scheduling, catering, beverages, etc.).
Managing all in-coming and outgoing mail.
Collaborating with internal teams, more specifically the Public Relations and Training teams on ad hoc requests and projects and offering excellent organisation tools as a helping hand, in various scenarios.
Being the go-to person for general queries and company knowledge to clients, whether it be ‘New Joiner’ processes to fire drills, employee job title’s, etc.
Executing simple tasks such as booking FedEx requests, ordering of product in bulk and getting people into the building safely and securely.
Providing additional receptionist support to our Candiac, Québec Warehouse (virtual switchboard system).