Bilingual Receptionist

Heritage Building Maintenance•Des Moines, IA

7d•$17 - $18•Hybrid

About The Position

The Bilingual Receptionist facilitates the efficient operation of the Heritage Building Maintenance offices by performing a variety of clerical and administrative tasks, and greeting clients, visitors, guests, and applicants with a positive and helpful attitude. This individual will conduct employee orientations and onboarding for all newly hired employees.

Requirements

Must be 18 years of age or older.
Must be legally authorized to work within the United States.
Must be willing to submit to a criminal background check.
High school diploma or equivalent.
Bilingual proficiency in English and Spanish, with the ability to speak, read, and write fluently in both languages.
Strong communication skills and customer-service mindset when working with candidates and hiring leaders.
Proficiency in Microsoft Office applications (Outlook, Word, Excel).
Ability to manage multiple tasks, competing priorities, and deadlines in a fast-paced environment.
Ability to maintain confidentiality and exercise sound judgment when handling sensitive applicant and employee information.
Ability to perform the essential functions of the position, with or without reasonable accommodation.

Nice To Haves

Previous experience in reception or office administration preferred.
Knowledge or familiarity with Human Resources Onboarding Process including 1-9 forms, tax forms, and benefits is beneficial.

Responsibilities

Maintains a positive, joyful attitude focused on customer service and helping others.
Greets clients, visitors, and guests; determines the purpose of each person's visit and directs or escorts them to the appropriate location.
Answers and transfers phone calls, screening or taking messages when necessary.
Maintains filing systems as assigned.
Maintains office supplies needed for Suite 400 location and places orders with Chief Administrative Officer.
Manages uniform inventory and places uniform orders with Human Resources Director.
Responds to and resolves administrative inquiries and questions.
Schedules and coordinates meetings between management and staff as needed.
Assists with translation and interpretation needs.
Schedules and coordinates interviews and orientations with applicants under the direction of the Recruiter/HR Specialist.
Assisting the HR Specialist/ Recruiter with reviewing applications, conducting intake interviews, and screening candidates for employment.
Conducts orientations with newly hired employees.
Reports absences to management and logs on HRIS.
Tracks payroll discrepancies and communicates outcomes I findings as necessary with employees.
Conducts exit interview survey with general employees upon resignation and collects uniforms, keys, badges from exiting employees before issuing final paycheck.