Bilingual Receptionist – Behavioral Health

Association House Of Chicago • Chicago, IL

11d • Onsite

About The Position

Serves participants by greeting and directing them to appropriate services; scheduling appointments; maintaining records and accounts. Assists with behavioral health department billing tasks. Supports the three major components of the Behavioral Health Division – mental health, substance use, and I/DD programming. The receptionist is responsible for greeting participants, checking participants in for appointments, answering telephones and providing general information to the public. They are responsible for gathering and verifying insurance information, recording information changes from participants and directing them to the appropriate staff and/ or waiting area. Receptionist manages mail, performs filing and clerical duties including receiving and recording participant payments and pharmacy deliveries. Assists with data entry and BH billing assignments.

Requirements

• High School Diploma or GED required
• Bilingual (English/ Spanish) required

Responsibilities

• Greeting and directing participants to appropriate services
• Scheduling appointments
• Maintaining records and accounts
• Assisting with behavioral health department billing tasks
• Supporting mental health, substance use, and I/DD programming
• Checking participants in for appointments
• Answering telephones and providing general information to the public
• Gathering and verifying insurance information
• Recording information changes from participants
• Directing participants to the appropriate staff and/or waiting area
• Managing mail
• Performing filing and clerical duties
• Receiving and recording participant payments
• Receiving pharmacy deliveries
• Assisting with data entry
• Assisting with BH billing assignments

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED