Bilingual Property Management Assistant(experience with property management is required)

WorkStaff360 • Toronto, ON

2d • $5 - $7 • Remote

About The Position

This full-time role involves providing administrative support for property management operations. The Bilingual Property Management Assistant will be responsible for handling tenant inquiries, managing maintenance requests, coordinating leases, and maintaining accurate records. The position requires strong communication skills, proficiency in property management software, and bilingualism in English and Spanish. The role supports daily operations and assists the property management team with various administrative duties.

Requirements

• Previous experience in property management, real estate administration, or virtual assistance.
• Strong written and verbal English communication skills.
• Excellent organizational and multitasking abilities.
• Ability to manage tenant communications professionally.
• Strong attention to detail and follow-through.
• Proficiency with Microsoft Office, Google Workspace, and cloud-based software.
• Experience using Rentvine, AppFolio, Buildium, Propertyware, or similar property management systems.
• Bilingual in English and Spanish.
• Experience handling maintenance coordination and lease administration.
• Familiarity with property management processes in the United States.

Responsibilities

• Respond to tenant inquiries via phone, text message, and email.
• Provide updates regarding maintenance requests, lease matters, and property-related concerns.
• Maintain professional and timely communication with tenants.
• Prepare and process new lease agreements.
• Manage lease renewals and lease-related documentation.
• Assist with move-in and move-out coordination.
• Maintain accurate tenant records and lease files.
• Receive and manage maintenance work orders.
• Coordinate with vendors and contractors regarding repairs and service requests.
• Follow up on outstanding maintenance issues and tenant concerns.
• Update work order statuses within company systems.
• Process tenant statements and related documentation.
• Assist with bill payments and administrative property management tasks.
• Maintain organized records and property files.
• Support daily operations using Rentvine, AppFolio (or applicable property management software), and other company systems.
• Perform data entry and record management.
• Assist with reporting and documentation tasks.
• Support the property management team with additional administrative duties as needed.

Benefits

• Weeks 1–6: $5 USD/hour
• Weeks 7-12: $6 USD/hour
• Weeks 13 onwards: $7 USD/hour

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed