Bilingual Program Coordinator

Jack.org • Toronto, ON

4d • CA$52,000 - CA$55,000 • Hybrid

About The Position

Embark on a transformative journey with Jack.org, where you will play a pivotal role in reshaping youth mental health across Canada. Our mission is to empower young individuals with community, knowledge, and tools to champion mental well-being. We envision a world where youth experience mental well-being, not distress. We stand poised and empowered for this crucial task, fortified by a high-performing team eager to drive change.

Focused on addressing the prevalent issue of mental health distress among youth, particularly those systematically excluded from mental health dialogue and action, we adapt programming to cater to diverse youth demographics and communities across Canada. Our approach centers on upstream prevention of mental distress and the promotion of mental well-being.

As our new Bilingual Program Coordinator, you’ll play a key role in delivering and adapting national youth mental health programming across both English and French communities. You’ll bring our Community programs and Jack Talks to life for youth leaders across Canada ensuring meaningful, inclusive, and culturally relevant engagement with Francophone youth. Join us in building a healthier future for young people and supporting the incredible team making it happen every day.

Requirements

• Fully bilingual in English and French (oral and written) with strong translation/adaptation skills
• 1-3 years of experience in program coordination, youth engagement, community development, or education, especially with a mental health background
• Excellent coordination, attention to detail, organization and time management skills
• Ability and/or experience working with youth; knowledge and experience in youth engagement, and program delivery
• Comfortable with independent work, but also works well within a team environment
• Proactive, reliable and self-motivated
• Strong and consistent communication skills for internal and external stakeholders
• Experience with and commitment to applying equity, diversity, inclusion principles to work and workplace
• Flexibility and availability to occasionally host meetings or events in the evenings or on weekends (flex hours or lieu time provided)

Responsibilities

• Coordinate all aspects of Jack Talks (in-person and virtual), from request to post-event follow-up
• Match speakers to events, arrange logistics, and provide logistic and tech support
• Train and recertify speakers to confidently share their mental health stories
• Troubleshoot any event issues and ensure a smooth, positive experience for all
• Work closely with Program Lead to ensure speakers are prepped and ready for each talk delivery
• Support Jack Communities across a designated region by ensuring they have completed required administrative tasks, such as registration and activity form submission throughout the year
• Check in with your Jack Communities periodically throughout the year, according to the established preference to log their progress
• Provide an overview of the Chapters program through Intake Calls with teachers, young leaders, and community groups that are looking to start a Chapter
• Provide ongoing mentorship and guidance to youth leaders and partner organizations
• Support delivery of workshops, gatherings, and capacity-building events
• Translate and adapt resources, training, and communications for Francophone audiences
• Ensure cultural and linguistic accuracy in all French program content
• Provide interpretation during events and meetings when needed
• Support recruitment for Francophone youth leaders, onboarding, and mentorship
• Collaborate with internal teams to ensure equal access to all materials in French
• Promote Jack Talks and help recruit speakers to meet regional goals
• Share feedback from the field to help improve programs and participant experience
• Contribute to updating toolkits, training resources, and workshops
• Collaborate with internal teams to enhance accessibility and engagement
• Maintain organized, accurate records in Salesforce (our CRM)
• Stay current on youth mental health trends in your region
• Follow organizational policies and safety procedures
• Represent Jack.org positively and professionally in all interactions
• Collaborate across teams to support seamless transitions between programs
• Take on additional tasks as needed to support the team

Benefits

• A full-time, 6-month contract starting at $52,000 - $55,000 per annum
• Working for an organization that supports personal and professional development and that will invest in your growth
• A flexible, trust-based culture: we offer uncapped sick days and flex hours
• A fun, exciting environment filled with an amazing group of driven, talented people
• In addition to vacation allowances, we offer a winter and summer office closure so that we can all recharge simultaneously
• A chance to contribute to the growth of an aspirational, well-funded organization and make a significant impact on the mental health and well-being of young people across Canada

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed