Bilingual Personal Lines CSR
The Jonus Group•Faribault, MN
•Onsite
About The Position
Seeking a dedicated and professional Bilingual Personal Lines Customer Service Representative (CSR) to join a team. This role is an excellent opportunity for a motivated individual with a passion for providing exceptional customer service and a strong background in personal lines insurance. If you are detail-oriented, customer-focused, and thrive in a collaborative environment, we encourage you to apply.
Requirements
- Bilingual proficiency in English and another language is required.
- Minimum of 2-3 years of experience in personal lines insurance or a related field.
- Familiarity with insurance software and tools is preferred.
- Strong communication, problem-solving, and organizational skills.
- Ability to work onsite in Faribault, MN, with a commitment to delivering high-quality customer service.
Nice To Haves
- Relevant insurance licensure/designations preferred.
Responsibilities
- Provide exceptional customer service to clients by addressing inquiries, resolving issues, and ensuring satisfaction with personal lines insurance products.
- Manage and maintain client accounts, ensuring accuracy and compliance with company policies and industry regulations.
- Assist clients with policy renewals, endorsements, and claims processing.
- Educate clients on available insurance options and recommend appropriate coverage based on their needs.
- Collaborate with team members to ensure seamless service delivery and contribute to the overall success of the department.
- Utilize company software to document client interactions and maintain accurate records.
Benefits
- Comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
