Bilingual Pediatric Medical Assistant (Open Rank)

University of Colorado•Aurora, CO

27d•$42,156 - $47,798•Onsite

About The Position

The University of Colorado College of Nursing is hiring a bilingual Medical Assistant (Health Care Tech I) or Licensed Practical Nurse (Health Care Tech III) for a 1.0 FTE, benefits-eligible position at Sheridan Health Services, a federally qualified health center in southwest Denver. The role supports pediatric care for patients ages 0 to 22 and may be cross-trained across pediatrics, primary care, obstetrics, and behavioral health. The position works onsite and may flex between the two pediatric clinics according to clinic needs. The medical assistant supports patient care and clinic operations by communicating daily in Spanish and English, preparing patients for visits, assisting providers, documenting care in the electronic health record, administering authorized medications and immunizations, collecting specimens, and providing patient education. The position also performs administrative duties and collaborates with clinic colleagues and community health partners. Medical Assistant II duties additionally include processing referrals, imaging orders, and prior authorizations; training and onboarding new medical assistants; and routinely checking clinical equipment. The role requires the ability to work until 8 p.m. on designated extended-hours shifts as needed and to work infrequent rotating weekends as needed. The successful candidate must obtain current BLS/CPR certification by the date of hire, maintain current credentials, and be legally authorized to work in the United States without sponsorship. Work takes place in a normal patient-care environment with some exposure to biological hazards and infectious diseases.

Requirements

Medical Assistant I: Completion of an accredited medical assistant program.
Medical Assistant II: Completion of an accredited medical assistant program and one year of experience working as a medical assistant.
Substitution: One year of medical assistant experience may substitute for completion of an accredited medical assistant program, in addition to any required experience.
Substitution for medical assistant requirements may be met by completion of an accredited Nursing Aide, Licensed Practical Nurse, or Emergency Medical Technician program, Colorado state licensure, and applicable experience.
For current registered nursing students, Colorado State Certified Nurse Aide licensure or successful completion of Medical/Surgical Nursing I may substitute for completion of an accredited medical assistant program.
Applicants must meet minimum qualifications at the time of hire.
Must be legally authorized to work in the United States without requiring sponsorship; sponsorship or employment authorization will not be provided.
Must obtain current BLS/CPR certification by the date of hire.
Must be willing and able to speak Spanish and English daily to communicate clinical terminology.
Must maintain credentials and keep credentialing materials current.
Must be willing and able to work until 8 p.m. on designated extended-hours shifts as needed.
Must be available for infrequent rotating weekend work as needed.
Must be willing and able to work in a normal patient-care environment with some exposure to biological hazards and infectious diseases.
Ability to take direction, exercise independent judgment, and set work priorities.
Strong organizational skills and ability to prioritize.
Ability to maintain patient confidentiality.
Proficiency with computer applications, EHR systems, and tools for staff communication and clinical documentation.
Knowledge of current medical procedures and basic medical terminology.
Ability to build and maintain effective working relationships throughout the institution.
Effective interpersonal skills to work cooperatively with patients, families, and the healthcare team.
Strong customer service skills and attention to detail and accuracy.
Knowledge of and ability to follow HIPAA and OSHA guidelines.
Basic knowledge of Colorado state immunization requirements.
Ability to work with pediatric patients ages 0 to 24 and their families and flex between pediatric clinics according to staffing needs.
Knowledge of pediatric growth and developmental milestones and ability to provide developmentally appropriate, family-centered care.

Nice To Haves

Medical Assistant I: Experience with or formal training in handling bloodborne pathogens.
Medical Assistant I: Experience with or formal training in OSHA biohazard safety standards.
Medical Assistant I: Experience working in a Federally Qualified Health Center or Patient-Centered Medical Home environment.
Medical Assistant II: Experience with or formal training in retrieving imaging studies and querying patient record databases such as COHRIO or similar systems.
Medical Assistant II: Experience with injections, vaccine administration, and documentation.
Medical Assistant II: Experience training new hires.
Medical Assistant II: Experience with or formal training in phlebotomy and point-of-care testing.
Medical Assistant II: Experience with or formal training working with pediatric and adolescent populations.
Medical Assistant II: Experience with or formal training in temperature-log monitoring and reporting for the Vaccines for Children Program.

Responsibilities

Serve pediatric patients ages 0 to 22 and flex between pediatric clinics when needed.
Support patients who have reduced access to economic and health resources, both in clinic and remotely by phone or Tele-Health.
Communicate clinical terminology in Spanish and English with patients and colleagues on a daily basis.
Greet patients and families and complete patient check-in in person and remotely.
Use the EHR to measure and document vital signs, notify providers of out-of-range values, complete medication reconciliation, and document chief complaints and health histories.
Prepare and coach patients for examinations and assist providers with examinations and procedures as needed.
Perform patient screening tests using apps and technological tools, following secure HIPAA-compliant communication workflows.
Perform phlebotomy and safely collect and handle other laboratory specimens.
Provide basic wound care and first aid.
Educate patients about office policies, lab results, medications, diagnoses, treatment plans, and follow-up; make follow-up phone calls.
Prepare, administer, and electronically document medications within scope and with provider authorization.
Administer immunizations, maintain immunization records, and complete annual immunization training within the supervisor’s timeline.
Perform clerical and administrative duties, including covering the front desk and answering overflow calls.
Answer calls, schedule appointments, fax and upload orders and records, and prepare school documents for provider signatures.
Track and stock supplies, maintain sterilized instruments, and request replacements through the Compliance Officer.
Fax prescriptions to pharmacies as requested and participate in insurance prior authorizations as needed.
Engage with community partners, including public health agencies, outside providers, hospitals, and other health facilities.
Attend team huddles, team meetings, and staff meetings.
Use University learning and development opportunities to expand knowledge and grow in the position.
Perform other assigned duties, including clinic grant initiatives, and comply with University and professional policies and procedures.
Follow CDC guidelines for illness reporting, temperature checks, masking, handwashing, and related practices during flu seasons and pandemics.
At Medical Assistant II level, process basic referrals and imaging study orders and process prior authorization requests.
At Medical Assistant II level, train and onboard newly hired medical assistants and routinely perform clinical equipment quality checks in accordance with manufacturer recommendations and compliance standards.