Bilingual Parent Advisor
About The Position
Vida HR is recruiting on behalf of a nonprofit organization that supports families of children with disabilities. The Bilingual Family Support Specialist helps families understand special education services and options, ask questions, and advocate for their children. The role combines individualized family support, community outreach, and training, with support provided in English and Spanish. The position offers a hybrid or in-office arrangement and requires access to Colorado Springs. The regular schedule is 35 hours per week, primarily Monday through Friday, with occasional evening, weekend, and overnight commitments tied to training and community events. Travel throughout Colorado is required, including travel to Colorado Springs for work as needed.
Requirements
- Bilingual English/Spanish skills, including the ability to support families, communicate by phone and email, and deliver information and training in both languages.
- Strong listening and interpersonal skills, with the ability to explain information clearly and compassionately.
- A respectful, culturally responsive approach to working with families from different backgrounds.
- Strong organization, attention to detail, and follow-through.
- Comfort using Microsoft Word, PowerPoint, Excel, databases, and virtual meeting tools.
- Willingness to learn new technology and ways to share information.
- Related education, experience, or an equivalent combination.
- Availability for occasional evening and weekend events and travel throughout Colorado.
- A valid Colorado driver's license, current auto insurance, and reliable transportation.
- Ability to travel to Colorado Springs for work as needed.
Nice To Haves
- Experience supporting families of children with disabilities.
- Familiarity with special education systems, IDEA, Section 504, IEPs, or IFSPs.
- Experience in disability advocacy, community outreach, or delivering training.
- Parents or caregivers of children with disabilities and self-advocates with disabilities who have navigated the special education system are especially encouraged to apply.
Responsibilities
- Provide personalized guidance to families by phone, email, virtual meetings, and in person in English and Spanish.
- Help families understand special education processes, IEPs, IFSPs, Section 504 plans, and educational rights and responsibilities.
- Share accurate, unbiased information and resources so families can make informed decisions.
- Help families explore solutions, prepare questions, and strengthen their advocacy skills.
- Accurately document family interactions in Salesforce and protect confidential information.
- Deliver training for families and community partners throughout Colorado.
- Help create accessible educational resources, including webinars, recorded training, podcasts, short videos, and self-paced learning.
- Participate in resource fairs, community events, and partnerships that connect families with support.
- Represent the organization on relevant committees, councils, and advisory groups.
- Participate in training and professional development to build knowledge of special education, disability resources, and family support.
- Collaborate with colleagues to keep information accurate, organized, and accessible.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
