Bilingual Operations Manager

Aramark•Houston, TX

About The Position

Bilingual Operations Manager with extensive experience leading facilities, custodial, maintenance, and grounds operations in educational environments. Proven ability to oversee large teams, implement operational best practices, ensure service quality standards, and build strong customer relationships. Skilled in staff development, performance management, safety compliance, budget oversight, and continuous improvement initiatives. Adept at collaborating with school administrators, employees, and stakeholders to maintain clean, safe, and efficient learning environments while consistently exceeding customer expectations. Fluent in English and Spanish, with the ability to effectively communicate and lead diverse teams.

Requirements

At least five years’ experience in operations management in a related field
Bilingual required.
Requires a bachelor's degree or equivalent experience
High energy level that is communicated to the team and exhibits a proven track record for growing business.
Outstanding interpersonal and communications skills (both verbal and written)
Ability to lead in a diverse environment with a focus on client and guest service
Candidates must be available to work nights, weekends, and holidays as needed.

Nice To Haves

Extensive experience leading facilities, custodial, maintenance, and grounds operations in educational environments.
Proven ability to oversee large teams, implement operational best practices, ensure service quality standards, and build strong customer relationships.
Skilled in staff development, performance management, safety compliance, budget oversight, and continuous improvement initiatives.
Adept at collaborating with school administrators, employees, and stakeholders to maintain clean, safe, and efficient learning environments while consistently exceeding customer expectations.

Responsibilities

Maintain and follow all wage & hour compliance for local employees
Conduct all required new hire paperwork and maintain employee files for employees on-site
Coordinate payroll functions and check distribution.
Assist leadership on special projects
Develops and maintains client relationships to grow base business and improve retention of account base.
Accountable for business reviews and key interactions with key clients within the local market.
Reviews and analyzes business performance using plan data and recommends decisions/approaches to address key operational opportunities and levers, including route sales growth optimization, pricing actions, product inventory, waste reduction, and labor costs, which would positively impact the business.
Responsible for recruiting, hiring, training, coaching, and counseling management staff and front-line personnel to provide ongoing support and development.
Optimize core processes and positively influence client relationships and business opportunities.
Owns and fosters effective communication at all levels of the organization.
Ensures daily operations are maintained as scheduled.